2023 Fall, P

2 weeks ago

Toronto, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

2023 Fall, P & CB, Fraud Management Co-Op Student Intern
- Support key business processes and operations
- Investigate and respond to Fraud Management support inquiries with the goal of providing superior support through timely responses and resolutions
- Develop a comprehensive understanding of business challenges faced by partners and users on the platform in order to recommend data driven partner success strategies and accurately assist members with their inquiries
- Assist in critical & time sensitive offer implementations for Fraud Management by working with multiple teams in the organization
- Performing research and providing answers for customer generated inquiries.
- Contributing to defined projects or tasks under direct supervision.
- Documenting processes or upgrading existing procedure manuals.
- Developing product or service knowledge and competence in tools and business processes used in the department.

**Job Summary**

Participates in and supports the operational activities of a business unit. Applies experience and complete working knowledge of the job and policies/practices to perform a combination of routine tasks and varied administrative/operational assignments.

**Address**:
TORONTO, Ontario, Canada

**City**:
CAN-ON-TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Personal and Commercial Banking

**Job Type**:
Student/Coop (Fixed Term)

**Pay Type**:
Salaried

**Posted Date**:
2023-07-12

**Application Deadline**:
2023-07-19

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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