Business Analyst, Fraud Program Management
4 days ago
Requisition ID: 166999
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
**Position: Business Analyst, Fraud Program Management, Canadian Fraud Management**
**_Purpose_**
The incumbent is responsible, through independent contribution and the management/supervision of staff, for the resolution of complex business problems for Canadian Fraud Management.
This includes managing multiple small projects, participating in and/or managing specific sections of large projects, and providing ongoing support, especially from Data Quality perspective.
Formulates and defines scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements for Canadian Fraud Management.
Devises or modifies procedures to solve complex business problems. Includes analyzing business and user needs, documenting requirements and translating them into proper requirement specifications.
**_
Accountabilities_**
- Manage Business Readiness tasks including developing detailed project plans, managing intake for lab deliverables that require training and learning, securing consensus and co-operation from users and senior management.
- Participate in the systems implementation process by defining business requirements and processes, developing and/or reviewing test strategies and test cases, performing testing as required, documenting user procedures and workflows, developing conversion and implementation strategies and plans, verifying conversion, providing user documentation, providing user training, and providing post-implementation support.
- Provide business support to all relevant areas, including investigation/analysis/resolution of issues and opportunities, user training, and assisting with the design and implementation of systems enhancements. This is made more challenging due the variation in business units/other stakeholders. The incumbent is responsible for ensuring that management is kept informed and that problems and issues are escalated appropriately.
- Continually acquire and enhance knowledge of the Division's business strategies and policies, risk management practices and methodologies, product offerings, fraud controls, security policies and rapidly changing technology to be able to provide effective business solutions and services to the end user business lines.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Champions a high-performance environment and contributes to an inclusive work environment.
**_
Dimensions_**
- The position requires concentrated use of sight and touch at a computer terminal at least 3-4 hrs/day. The incumbent must work under tight deadlines, conflicting priorities and changing project requirements.
- The incumbent must be able to react quickly to resolve problems and work overtime on several occasions to meet deadlines and to implement systems with mínimal impact to the end users.
- Off-business hours may be required every quarter in support of data validation activities
**_
Education / Experience / Other Information_**
- 5+ years of Fraud and/or IT related experience
- The incumbent must be a creative, self-starting, results-oriented, and highly motivated individual with very good analytical skills to independently resolve complex business problems
- The inclement must have a good understanding of business system analysis
- Very good understanding of systems development techniques, requirements specification and testing methodologies
- Working knowledge of data mapping, data validation and data governance, user workflows, reporting, processes and tools
- Experience in Agile methodology is an asset
- Excellent knowledge of SQL or the willingness to learn SQL, python is required
- Excellent English verbal and written communication skills
Location(s): Canada : Ontario : North York
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
-
Fraud Deterrence Analyst
7 days ago
North York, Canada Scotiabank Full timeRequisition ID: 160179 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you'll be doing...** As a Fraud Deterrence Analyst, you will be responsible for the detection and prevention of suspected fraud incidents through review of case/alerts created by Fraud Deterrence alert...
-
Bilingual Fraud Detection Analyst
2 days ago
North York, Canada Scotiabank Full time**Requisition ID**: 130190 Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own...
-
Manager Fraud Management
5 hours ago
North York, Canada Scotiabank Full timeRequisition ID: 163163 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **_ Purpose_** The mission of the Fraud Management Group is to protect our Bank, customers and shareholders from fraud and mitigate losses through the proactive development and collaborative execution of an effective diligent Fraud...
-
Fraud Analytics Manager
1 week ago
North York, Canada Scotiabank Full timeRequisition ID: 172337 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Purpose** Contributes to the overall success of the Fraud Management Group in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives....
-
Manager, Application Fraud Analytics
2 days ago
North York, Canada Scotiabank Full timeRequisition ID: 162439 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Manager, Application Fraud Analytics, you will contribute to the overall success of the Fraud Management Group in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s...
-
North York, Canada Scotiabank Full timeRequisition ID: 155030 Join the Global Community of Scotiabankers to help customers become better off. **_ When you join Scotiabank, you’re part of an internationally recognized, award-winning workplace!_** - Looking for a hybrid role? We have the job for you! We want you to join our team and have the ability to work the way you want! Hybrid means we are...
-
Bilingual (French) Fraud Detection Analyst
22 hours ago
North York, Canada Scotiabank Full timeRequisition ID: 124781 Join the Global Community of Scotiabankers to help customers become better off. **_ When you join Scotiabank, you’re part of an internationally recognized, award-winning workplace!_** - Looking for a hybrid role? We have the job for you! We want you to join our team and have the ability to work the way you want! Hybrid means we are...
-
Fraud Detection Analyst
6 days ago
North York, Canada Scotiabank Full timeRequisition ID: 146477 Join the Global Community of Scotiabankers to help customers become better off. **_ When you join Scotiabank, you’re part of an internationally recognized, award-winning workplace!_** - Looking for a hybrid role? We have the job for you! We want you to join our team and have the ability to work the way you want! Hybrid means we are...
-
Inbound Fraud Advisor
2 days ago
North York, Canada Scotiabank Full timeRequisition ID: 168830 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **_ When you join Scotiabank, you’re part of an internationally recognized, award-winning workplace!_** Within Global Operations, you’ll be contributing to a high-performing culture focused on servicing our customers. Our...
-
Manager, Analytics
7 months ago
North York, Canada Scotiabank Full timeRequisition ID: 192346 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Contributes to the overall success of the Fraud Management Group globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all...
-
Bilingual (French) Fraud Detection Analyst
1 week ago
North York, Canada Scotiabank Full time**Requisition ID**: 155389 Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own...
-
Manager, Global Fraud Authentication
7 months ago
North York, Canada Scotiabank Full timeRequisition ID: 192766 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Leads and supports Global Fraud Authentication for all business lines, channels, and products in all markets/countries in which the Bank operates ensuring business strategies, plans and initiatives are executed / delivered in...
-
Claims Analyst
7 days ago
North York, Canada Scotiabank Full timeRequisition ID: 159917 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **PURPOSE OF JOB** The Fraud Claims Analyst is responsible for reviewing fraud claims to ensure Bank losses are minimized by taking action to confirm that legitimate cardholder activity is not absorbed by the Bank and that...
-
Fraud Specialist
7 months ago
North York, Canada Gatestone & Co. Inc Full time**As a Gatestone Team Member, here’s what’s in it for YOU!** Life at Gatestone is fun and rewarding! Our office work spaces are modern and sleek, with TV screens across our production floors to quiet and private areas (for when you need some “me time”) to our spacious lunchroom amenities. Stable employment with the ability to GROW within our...
-
North York, Canada Scotiabank Full timeRequisition ID: 168837 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose Contributes to the overall success of the Inbound Fraud team operations in Canada ensuring specific individual goals, plans and initiatives are executed / delivered in support of the team’s business strategies and...
-
Bilingual (French) Inbound Fraud Advisor
7 days ago
North York, Canada Scotiabank Full timeRequisition ID: 124541 Join the Global Community of Scotiabankers to help customers become better off. **_ When you join Scotiabank, you’re part of an internationally recognized, award-winning workplace!_** - Looking for a hybrid role? We have the job for you! We want you to join our team and have the ability to work the way you want! Hybrid means we are...
-
Inbound Fraud Advisor
1 week ago
North York, Canada Scotiabank Full timeRequisition ID: 155140 Join the Global Community of Scotiabankers to help customers become better off. **_ When you join Scotiabank, you’re part of an internationally recognized, award-winning workplace!_** - Looking for a hybrid role? We have the job for you! We want you to join our team and have the ability to work the way you want! Hybrid means we are...
-
Bilingual (French) Claims Analyst
7 days ago
North York, Canada Scotiabank Full timeRequisition ID: 160282 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **_ Purpose:_** Contributes to the overall success of the Fraud Claims & Support Services team in Canada for the resolution and processing of all card payment disputes, merchant chargebacks and some fraud claims...
-
Business Analytics Analyst
7 months ago
North York, Canada THE EMPIRE LIFE INS. CO Full time**Business Analytics Analyst**: **Location: Hybrid/Remote - York Mills, ON** Empire life is looking to hire a Business Analytics Analyst to join our Group Solutions team! The Business Analytics Analyst supports the business units by providing business intelligence and reporting to assist in identification, research and analysis of opportunities to improve...
-
Business Analyst
4 days ago
North York, Canada Alert Driving Full time**Business Analyst** **Scope of Position**: The Business Analyst supports the ongoing transformation of our business through the delivery of improvements to systems and processes. Working cross-functionally with IT, business leaders, and stakeholders you will be engaged in medium to large, very complex projects that solve and resolve enterprise business...
