Dispatcher - Operation Control Centre

2 weeks ago


Edmonton, Canada Commissionaires Northern Alberta Division Full time

**KEEP CANADA SAFE**

The Commissionaires is the largest nationally recognized not for profit security services company in Canada. We are known for our commitment to quality service for our clients and exist to provide meaningful employment opportunities to veterans and others who wish to contribute to the security of Canada.

The Commissionaires
- Northern Alberta Division currently has an opening for personnel to work as a Dispatcher in our Operation Control Centre.

As a Dispatcher, you will need to maintain a working knowledge of all current software systems; assist with providing schedules or expertise concerning schedules to all sites; coordinate leave requests of all commissionaires ensuring trained relief coverage is in place; assist Contract Managers to ensure manning levels at all sites are maintained with qualified and trained personnel; interact with clients and commissionaires to fulfill security requirements; produce clear and concise written reports as well as give verbal briefings as required. You will consistently provide excellent customer service both internal and external and cover or backfill shortfalls for Operators during absence such as leave, sick, etc. You must have exceptional computer skills and be able to obtain a Federal Clearance.

Shifts are 12-hours in length; day or night shifts; 4 on, 4 off.

For internal applicants, please visit the employee internal job postings on the employee intranet site and follow the directions there.

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$23.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
- Wellness program

Schedule:

- 12 hour shift
- Day shift
- Night shift

**Experience**:

- Scheduling: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: In person



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