Network Analyst

4 months ago

Toronto, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are
- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

**About the role**

Be proud of the job you do and the company you work for
- Intact Financial Corporation (IFC) is the largest provider of property and casualty (P&C) insurance in Canada and a leading provider of specialty insurance in North America. Constantly expanding, the company requires sustained innovation, speed and flexibility from its IT sector.

You will drive the advancement, performance and stability of our infrastructure and its associated components with a strong focus on automation. We are a company that gives you the freedom to create, to make decisions, to achieve your full potential and to chart your own career. We are looking for eager and enthusiastic individual who finds excitement in learning and working with the future technologies in order to a gain rich work experience.

**Responsibilities**
- Collaborating with peers to assure smooth operation of the network infrastructure
- Coordinating with vendors to resolve technical problems with network equipment and software.
- Assess and address vulnerabilities regarding network equipment with vendor recommended solutions
- Provide high quality internal and external customer service surrounding the company values.
- Implement and support of LAN, WAN, Switching/Routing, data center infrastructure including Cisco ACI, Next-Gen firewalls (Ideally Palo Alto) including IPS, DDoS infrastructure, etc.
- Ensures all network infrastructure engineering patterns are appropriately designed to meet our SLA requirements.
- Responsible for writing and reviewing change request as a part of the change management process.
- Monitor system performance and implement performance optimization.
- Participation in the documentation processes including network diagrams, staff contacts, vendor contacts, utilization of monitoring/resource/inventory management tools.
- Collaborates with managers to develop standards in line with the company guidelines and monitoring those standards.
- Assisting with the resolution of escalated issues and actively participating in problem management activities.
- As a member of the network & security operations team participate in an on-call support rotation to ensure 24x7x365 coverage for critical core and customer infrastructure.
- Overtime in the event of emergencies is required.

**Required skills**
- Degree or Diploma in Networking or Technology.
- 1 year experience in IP-based environment.
- Junior hands-on experience with network hardware, software, LAN/WAN and data center infrastructures and connectivity.
- Good understanding of the TCP/IP protocol, specifically relating to the routing of IP packets (BGP, EIGRP, MPLS).
- Junior level knowledge of network administration, architecture, and engineering in mission critical environments.
- No Canadian work experience required however must be eligible to work in Canada.

**Assets**
- Networking certifications.
- Knowledge of a wide variety of network security equipment and technologies.
- Experience with Cisco ISE, automation (like ansible).

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible wor

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