Rap Support Person Evening

**Duties**:

- Ensures house rules are observed.
- Supports the delivery of programs/orientation and services to the residents.
- Responsible for the intake/admission, pre-departure services and check-out of residents
- Responsible for ensuring welcome packages and admission files are ready and prepared regularly.
- Ensures rooms are set up and equipped with toiletries, food, baby formula, diapers etc.
- Organize and maintains supplies in the storage office and keep an up-to date inventory of supplies (e.g. diapers, formula, coffee, sugar etc.)
- Delivers food to client rooms
- Supports the smooth operation of the Centre, which includes responding to emergencies.
- De-escalates non-violent crises, e.g. client altercation, family conflicts.
- Conducts COVID screening and temperature check for clients.
- Communicates in a timely and professional manner with supervisor regarding any client concerns.
- Supports the general office duties such as answering telephones and responding to client issues.
- Provides interpretation services, as required.
- Communicates in a timely and professional manner with the hotel management regarding any client concerns.

**Qualifications**:

- Community college diploma in community work/human services or equivalent.
- Minimum six (6) months fulltime work experience working in shelter setting
- Excellent communication skills.
- **Fluency in any of the following languages considered an asset: Arabic, Dari, Farsi, Somali, Amharic**:

- Knowledge of specific issues facing resettled refugees in general and the Resettlement Assistance Program more specifically.
- Demonstrated experience responding to crises and providing supportive counselling.
- Ability to work independently.
- Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the past 6 months.
- Possession of a current First Aid/CPR training certificate would be an asset.
- Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption.

**LOCATION**: Dixon Rd & Hwy 401

**START DATE**: January 23, 2023

**SALARY RANGE**:$39,843 - $42,881 per annum + benefits

**POSTING DATE**: January 6, 2023

**CLOSING DATE**: January 19, 2023

**Priority consideration will be given to those on Notice of Recall.**

**Location**:

- Dixon Rd & HWY 401

**Duration of Position**:

- January 23, 2023

**Starting Salary Range**:

- $39,843 - $42,881 per annum + benefits

**Posting Date**:

- 2023-01-06

**Closing Date**:

- 2023-01-19

**Notes**: