Strategic Information Manager Contract and Program

4 days ago

Markham, Canada BGIS Full time

**ABOUT US**

**OUR CULTURE**

At BGIS, our culture is built on three foundational pillars:

- **Culture of Care**:We deeply care for each other, our clients, partners, and the communities we serve.
- **High Performing Teams**:We go Above and Beyond to deliver exceptional services. INTEGRITY, OWNERSHIP, RESPONSIVENESS, INITIATION, VISIBILITY, DRIVE, and INTEGRATION are core to high performance.
- **Unwavering Commitment to Sustainability**:We conduct every action with a focus on preserving our earth.

**SUMMARY**

The **Strategic Information Manager Contract and Program Analyst **supports the adherence to all contractual requirements of the account and providing business support in areas including but not limited to service delivery governance, service level performance measurement, management of account level change process, contract changes and the approval of additional and optional services, identifying and developing value creation opportunities for the client, continuous process improvements and advanced analytics.

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

**Opportunities for Development**:
At BGIS we are committed to the development of our people - offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles - some include:

- On Account Governance & Operational Leadership
- Facility Management Office roles to support accounts
- Project Management roles to lead and execute projects

**KEY DUTIES & RESPONSIBILITIES**

**Safety Ownership and Regulatory Compliance**
- Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.

The Strategic Information Manager Contract and Program Analyst will have experience in the provision of integrated facility management services, contract management, performance management and quality management. Key activities include:

- Contributing to the creation of an effective and reliable outsourcing arrangement.
- Retaining responsibility for Services delivery in alignment with the agreement.
- Ensuring that services are delivered in accordance with the Agreement.
- Designing plans and measures for correcting any failure to maintain Output Specifications.
- Documenting, following up on, and resolving Services issues in accordance with the Key Performance Indicators.
- Reviewing, resolving, and escalating (as necessary) unresolved issues, problems, and complaints.
- Maintaining documents and records regarding Agreement compliance, revision, and dispute resolution.
- Maintaining quality of IO Data and records management.
- Supporting and coordinating freedom of information (FOI) request responses.
- Submitting Contract Change Forms for Approval.
- Maintaining documents and records and on-going reporting of amendments.
- Providing status and reporting on Services delivery.
- Supporting audits and reviews.

**Governance**
- Participate in client meetings to discuss client requirements. Develops solutions for client requirements. Facilitates the execution of client requirements with the account team and the client.
- Supports the administration of ‘strategic account management’ objectives.
- Prepares presentations to successfully deliver assigned client initiatives.
- Identifies solutions to implement changes in internal processes and technologies for the assigned account(s). Supports the account team to implement changes.

**Service Level Performance Measurement**
- Tracks performance metrics, baseline levels and improvement targets.
- Communicates performance metrics, expectations and requirements to account team.
- Compiles, monitors, measures, analyzes and reports performance results.
- Supports development of action plans to remediate performance gaps for and resolving business issues.

**Management of Account Level Change Process**
- Tracks & secures approvals for change orders and management of change documentation.
- Provides business support for account level changes to meet client requirements by identifying impact and process changes.
- Conducts analysis including but not limited to process analysis and service delivery impact.

**Process Improvement & Strategic Initiatives**
- Supports process improvement efforts.
- Supports corporate strategic initiatives by conducting value analysis.
- Supports innovation initiatives through activities including but not limited to maintaining current awareness of industry trends and practices, conducting analysis, utilizing out-of-box thinking to develop and recommend innovative solutions.

**Reporting and Analysis**
- Maintain awareness of best tools, methodologies to provide advanced analytics for assigned account(s) and client management.
- Develops and ma

  • Strategic Financial Manager

    3 days ago

    Markham, Ontario, Canada The Mason Group - Strategic Search Partners Full time

    About the CompanyThe Mason Group - Strategic Search Partners is a boutique search firm specializing in strategic search partnerships. We pride ourselves on delivering exceptional results for our clients through our deep industry knowledge and extensive network.In this role, you will join a dynamic team of professionals who are passionate about finding the...

  • Contract Review

    2 days ago

    Markham, Canada AMPHENOL CANADA CORP Full time

    **LET’S CONNECT!** **Amphenol Canada Corp.** **Reasons to Join Amphenol Canada!** - Excellent benefits coverage, including health, dental, vision & travellers’ insurance - Company Recreation Club offers fun draws with exciting prizes, summer BBQs, holiday parties & more! **Contract Review & Compliance Specialist ~ Full-Time, Contract (approx. 7...

  • Strategic Sourcing Manager

    3 days ago

    Markham, Ontario, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. The Strategic Sourci Manager is responsible for providing Procurement support for an assigned spend portfolio while influencing sourcing decisions, driving supplier consolidation, cost...

  • Manager, Strategic Sourcing

    5 days ago

    Markham, Canada Sofina Foods Inc Full time

    About us Sofina Foods is one of Canada’s leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken and fish products in Canada and Europe. Our family of brands include: Cuddy, Lilydale, Janes, Mastro, San Daniele, Fletcher’s,...

  • Strategic Sourcing Specialist

    3 weeks ago

    Markham, Ontario, Canada Aviva plc Full time

    Strategic Sourcing SpecialistThe Strategic Sourcing Specialist will be a member of the Corporate Procurement team and will work across all IT and non-IT spend categories to assist Category Managers or lead sourcing initiatives.Key Responsibilities:Identifying sourcing opportunities based on the category and business objectivesConducting market analysis and...

  • Manager, Contract Services

    3 weeks ago

    Markham, Canada UNAVAILABLE Full time

    Job Description CARE AND BE CARED FOR – THIS IS YOUR HOME Reporting to the Director, Contract Services, the Manager, Contract Services position is responsible for negotiating, managing, monitoring and evaluating service provider and vendor performance in accordance with service agreements and ministry-defined goals. Provides expert advice to Director and...

  • New Programs Coordinator

    6 days ago

    Markham, Canada AMPHENOL CANADA CORP Full time

    **LET’S CONNECT!** **Amphenol Canada Corp.** **Reasons to Join Amphenol Canada!** - Excellent benefits coverage, including health, dental, vision & travellers’ insurance - Talent development - we invest in your growth! - Company Recreation Club offers fun draws with exciting prizes, summer BBQs, holiday parties & more! **New Programs...

  • Manager, Information Security

    3 weeks ago

    Markham, Canada Black & McDonald Limited Full time

    **Position**:Manager, Information Security & Compliance **Location**: Markham **Details**: Full-time, hybrid **The Company**: Founded over 100 years ago in 1921, Black & McDonald is an integrated, multi-trade service provider that safely delivers high-quality construction, facilities management, and technical solutions to government, institutional and...

  • Strategic Sourcing Director

    11 hours ago

    Markham, Ontario, Canada Honda Canada Inc. Full time

    Job OverviewHonda Canada Inc. is seeking a highly skilled Strategic Sourcing Director to join our team. This role plays a critical part in establishing a Central Procurement function within our Sales & Distribution division.The ideal candidate will have a strong background in procurement, strategic sourcing, or supply chain management, with experience in...

  • Manager, Contract Services

    6 days ago

    Markham, Ontario, Canada UNAVAILABLE Full time

    Job DescriptionCARE AND BE CARED FOR – THIS IS YOUR HOMEReporting to the Director, Contract Services, the Manager, Contract Services position is responsible for negotiating, managing, monitoring and evaluating service provider and vendor performance in accordance with service agreements and ministry-defined goals. Provides expert advice to Director and...

  • Strategic Sourcing Specialist

    2 weeks ago

    Markham, Ontario, Canada Aviva plc Full time

    Strategic Sourcing Specialist page is loadedStrategic Sourcing SpecialistApply locations Markham posted on Posted 30+ Days Ago job requisition id R-147117Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.The Strategic Sourcing Specialist...

  • Vp, Information Technology

    5 days ago

    Markham, Canada Extendicare Full time

    **Job Description**: DUTIES AND RESPONSIBILITIES All IT Operations - Through stakeholder consultation develop/maintain an IT strategy and plan and oversee the implementation, ensuring alignment with the company’s overall strategy - Provide strategic direction to establish and lead the risk management and cyber security program governance, risk and...

  • Program Controls Manager

    2 weeks ago

    Markham, Ontario, Canada Stantec Consulting International Ltd. Full time

    Program Controls Manager - ( 2500005A )DescriptionWe are strategizing, planning, and implementing projects that help clients achieve their organization's objectives. Join our award-winning program management team and bring transformational project solutions to life.Stantec is seeking a Program Controls Manager to join our team. You would be responsible for...

  • Commercial Agreement Project Manager

    4 days ago

    Markham, Canada Johnson & Johnson Full time

    Johnson & Johnson MedTech (JJMT), a member of Johnson & Johnson Canada Inc., is currently recruiting for a **Commercial Agreements Manager. **This is a contract role for 18 - 24 months. The position is located in Markham, ON, Canada. Commercial Operations and Strategic Enablement Team (COSE) of JJMT is responsible for optimizing commercial capabilities that...

  • Senior Manager, Contract Surety

    3 weeks ago

    Markham, Ontario, Canada Aviva plc Full time

    Senior Manager, Contract SuretySenior Manager, Contract SuretyApply locations Markham posted on Posted 2 Days Ago job requisition id R-151052Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.In Aviva, we are dedicated to excellence and...

  • Marketing Manager

    3 weeks ago

    Markham, Canada SARKU JAPAN Full time

    Marketing Manager (1-Year Contract) Reporting to the VP of Operations Support, the Marketing Manager (1-Year Contract) will play a pivotal role in leading media buying, advertising creative, social media platforms, and the loyalty program to grow the Sarku Japan brand.Key Responsibilities: Develop and implement strategic media and social plans, marketing and...

  • Marketing Manager

    3 weeks ago

    Markham, Canada SARKU JAPAN Full time

    Marketing Manager (1-Year Contract) Reporting to the VP of Operations Support, the Marketing Manager (1-Year Contract) will play a pivotal role in leading media buying, advertising creative, social media platforms, and the loyalty program to grow the Sarku Japan brand.Key Responsibilities: Develop and implement strategic media and social plans, marketing and...

  • Project Manager

    2 days ago

    Markham, Ontario, Canada Stantec Consulting International Ltd. Full time

    Job DescriptionWe are seeking a highly skilled Project Manager to join our team at Stantec Consulting International Ltd. The ideal candidate will have a strong background in construction management and project delivery, with the ability to oversee multiple projects simultaneously.The successful candidate will be responsible for ensuring the success of...

  • Marketing Manager

    3 days ago

    Markham, Canada Sarku Japan Full time

    Reporting to the VP of Operations Support, the Marketing Manager (1-Year Contract) will play a pivotal role in leading media buying, advertising creative, social media platforms, and the loyalty program to grow the Sarku Japan brand. **Key Responsibilities**: - Develop and implement strategic media and social plans, marketing and social media strategies,...

  • Information Management Consultant

    5 days ago

    Markham, Ontario, Canada NADG Full time

    Position Overview:We are seeking an experienced Information Management Consultant to join our team at NADG. As an Information Management Consultant, you will be responsible for supporting cross-functional strategic initiatives and process improvement projects aimed at enhancing growth and efficiency. You will work closely with the Manager of Information...