Scaled Saas Customer Success Manager
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
You will manage customer success through a scaled, digitally led motion. Portside supports aviation organizations with cloud-based software across business aviation, regional airlines, and aircraft leasing and finance. The role combines onboarding, adoption, training, renewals, and expansion with sound escalation judgment.
Key Responsibilities
Oversee guided onboarding, handoffs, journeys, and customer milestonesMaintain success plans and automated quarterly business reviewsUse usage, engagement, and support data to assess healthLead group trainings, webinars, and knowledge-base updatesManage renewal, expansion, adoption, advocacy, and escalationsRequirements:
Five-plus years in customer-facing SaaS rolesExperience managing mid-market accounts in scaled Customer SuccessExperience using automation across a large bookStrong analytical, communication, relationship-building, and problem-solving skillsBachelor's degree or equivalent practical experienceBring scaled Customer Success, automation, analytical judgment, and customer escalation expertise to Portside's fully remote aviation technology team.
#J-18808-Ljbffr
-
Scaled SaaS Customer Success Manager
4 days ago
Winnipeg, Manitoba, Canada Portside Full-timeUse automation and health data as a Customer Success Manager at Portside, working fully remotely across a large mid-market account portfolio. You will manage customer success through a scaled, digitally led motion. Portside supports aviation organizations with cloud-based software across business aviation, regional airlines, and aircraft leasing and finance....
-
Scaled Customer Success Manager
2 days ago
Winnipeg, MB, Winnipeg Census Division, MB; Manitoba, Canada Float Full-time €90,000 - €100,000 TemporaryThis posting reflects a current, actively recruited opening at Float. All applications are being reviewed on a rolling basis. About FloatFloat is on a mission to simplify finance for Canadian businesses, empowering them to eliminate complexity and unlock new opportunities. Through our innovative platform, Float enables businesses to streamline financial...
-
Scaled Customer Success Manager
2 days ago
Winnipeg, MB, Winnipeg Census Division, MB; Manitoba, Canada Loopio Inc. Full-timeDrive digital customer adoption at Loopio as a Scaled Customer Success Manager using customer communication and analytical skills remotely. Help customers achieve outcomes through Loopio’s platform.This client-facing role sits within Loopio’s Scaled/Digital Customer Success team. You will gather feedback, provide product adoption guidance, and...
-
Scaled Customer Success Manager
3 hours ago
Winnipeg, Manitoba, Canada Loopio Inc. Full-timeDrive digital customer adoption at Loopio as a Scaled Customer Success Manager using customer communication and analytical skills remotely. Help customers achieve outcomes through Loopio’s platform. This client-facing role sits within Loopio’s Scaled/Digital Customer Success team. You will gather feedback, provide product adoption guidance, and...
-
Scaled Customer Success Manager
3 hours ago
Winnipeg, Manitoba, Canada Float Full-timeThis posting reflects a current, actively recruited opening at Float. All applications are being reviewed on a rolling basis.About Float Float is on a mission to simplify finance for Canadian businesses, empowering them to eliminate complexity and unlock new opportunities. Through our innovative platform, Float enables businesses to streamline financial...
-
Saas Customer Success Manager
2 days ago
Winnipeg, MB, Winnipeg Census Division, MB; Manitoba, Canada ClearRisk Inc. Full-timeGuide SaaS customers toward successful outcomes as a Customer Success Manager with ClearRisk, based in St. John’s or working remotely. Build relationships and solve problems.Reporting to the Director of Customer Success, you will manage customer onboarding, training, adoption, and post-go-live support. You will use customer data, feedback, and platform...
-
Customer Success Manager
2 days ago
Winnipeg, MB, Winnipeg Census Division, MB; Manitoba, Canada Bambuser AB Full-timeJoin Bambuser and help shape how Customer Success scales across a global portfolio of brands. We are Bambuser, and we’re reshaping commerce Video has quickly become one of the most powerful ways for brands to engage, inspire and convert consumers.At Bambuser, we’re helping some of the world’s most recognized brands transform how they sell online...
-
SaaS Customer Success Manager
2 hours ago
Winnipeg, Manitoba, Canada Resolver Full-timeDrive SaaS customer outcomes at Resolver through success planning and relationship building in a hybrid work model with two office days weekly. Help customers turn platform investment into measurable business results. As a Customer Success Manager, you manage a customer portfolio and guide adoption, value realization, retention, and expansion discovery. You...
-
SaaS Customer Success Manager
3 hours ago
Winnipeg, Manitoba, Canada Resolver, a Kroll Business Full-timeDrive SaaS customer value at Resolver through adoption planning, stakeholder relationships, and evidence-based account management in a hybrid workforce. As a Customer Success Manager, you will help customers turn Resolver’s no-code platform investment into business results. You will manage a customer portfolio, build success plans, lead business reviews,...
-
SaaS Customer Success Manager
8 hours ago
Winnipeg, Manitoba, Canada ClearRisk Inc. Full-timeGuide SaaS customers toward successful outcomes as a Customer Success Manager with ClearRisk, based in St. John’s or working remotely. Build relationships and solve problems. Reporting to the Director of Customer Success, you will manage customer onboarding, training, adoption, and post-go-live support. You will use customer data, feedback, and platform...