Kids Help Phone Clinical Counsellor
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Support young people with Kids Help Phone through anonymous phone and live chat counselling. Apply remotely from outside Ontario and Quebec.
This full-time permanent Counsellor serves in Kids Help Phone's Clinical Service department. You will deliver single-session, solution-focused support for mental health, family, relationship, school, and suicide concerns. The approach is person-centered, strengths-based, non-judgmental, and aligned with counselling best practices.
Key Responsibilities:
- Move between phone and live chat counselling every shift
- Address youth safety, suicide, self-injury, and substance-use risks
- Maintain professional boundaries during challenging calls
- Adapt support to changing client needs
- Engage in clinical supervision, training, and consultations
Requirements:
- Social Work, Counselling, Psychology, or related credential
- One to two years of counselling or crisis intervention experience
- Knowledge of youth-at-risk legislation and community referrals
- Sound typing and written communication for live chat
- Stable dedicated internet and a closed private workspace
Use professional boundaries, clinical judgment, and person-centered counselling to help Kids Help Phone support youth across Canada.
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