High-Performing Claims Team Leader
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Lead a thriving Claims Approvals team as a Team Leader at Southern Cross Health Insurance in Aotearoa New Zealand. Your expertise will uplift service delivery and operational excellence. In this exciting 12-month secondment, you will guide a team of up to 12 consultants, focusing on building capabilities and ensuring high service quality. Your leadership will directly impact member satisfaction through effective management of complex inquiries and fostering a supportive team environment. Making data-driven improvements will be key to your role. Key Responsibilities:
- Develop a high-performance team to achieve service excellence
- Lead management of complex member inquiries and complaints
- Conduct quality assurance reviews and performance analysis
- Ensure alignment with compliance and risk policies
- Facilitate continuous improvement across Member Services
- Experience leading teams in customer service or financial sectors
- Proven ability to coach and mentor for high performance
- Strong conflict management skills in customer interactions
- Good understanding of compliance and operational risks
- Excellent communication and stakeholder engagement skills
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High-Performing Claims Team Leader
12 hours ago
Hamilton, ON, Canada Southern Cross Health Insurance Full-time $124,000 - $166,000 ContractLead a thriving Claims Approvals team as a Team Leader at Southern Cross Health Insurance in Aotearoa New Zealand. Your expertise will uplift service delivery and operational excellence. In this exciting 12-month secondment, you will guide a team of up to 12 consultants, focusing on building capabilities and ensuring high service quality. Your leadership...
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Team Leader
12 hours ago
Hamilton, ON, Canada Southern Cross Health Insurance Full-time $124,000 - $166,000 ContractAbout Us Southern Cross Health Insurance is shaping a healthier Aotearoa New Zealand. Our purpose is simple: empowering our members to live well for longer. We're here to give peace of mind through timely access to quality care, inspire healthier living, and lead positive change across the health system. As a New Zealand-owned, member-based organisation,...
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Scrum Master for High-Performing Teams
4 days ago
Toronto, ON, Toronto Census Division, ON; Ontario, Canada Sun Life Full-timeJoin Sun Life as a Scrum Master and lead high-performing teams in a dynamic environment focused on Agile principles. This full-time on-site role fosters collaboration and innovation. At Sun Life, the Scrum Master empowers squads by facilitating Agile ceremonies and coaching teams to enhance their performance. You'll be instrumental in identifying and...
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Toronto, ON, Toronto Census Division, ON; Ontario, Canada Faris Team Full-timeA leading real estate team in Collingwood seeks motivated Realtors to join their dynamic team. The role offers comprehensive training and an innovative lead generation process. Ideal candidates are passionate about real estate, possess strong communication skills, and have a proven sales track record. This opportunity allows for high earning potential and...
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Ottawa, ON, Ottawa Census Division, ON; Ontario, Canada Faris Team Full-timeA leading real estate team in Collingwood seeks motivated Realtors to join their dynamic team. The role offers comprehensive training and an innovative lead generation process. Ideal candidates are passionate about real estate, possess strong communication skills, and have a proven sales track record. This opportunity allows for high earning potential and...
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Ottawa, ON, Ottawa Census Division, ON; Ontario, Canada Joey Restaurant Group Full-timeJoey Restaurant Group is seeking a Service Leader to drive the success of a multi-million-dollar restaurant and its people. You will attract, retain, and develop a high-performing team of 50–100 associates, while delivering quarterly strategic goals and maintaining top standards in product, profit, environment and guest experience. You will lead a...
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Claims Team Leader at Southern Cross
5 days ago
Hamilton, Ontario, Canada Southern Cross Health Insurance Full-timeEmpower your leadership skills as a Claims Team Leader with Southern Cross Health Insurance in Aotearoa New Zealand. This role focuses on enhancing team performance and ensuring member satisfaction.This 12-month secondment involves leading a high-performing team of up to 12 consultants in the Claims Approvals department. Your focus will be on mentoring,...
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Team Leader, Auto Claims
6 days ago
Mississauga, ON, Peel Regional District, ON; Ontario, Canada Definity Full-time €73,500 - €123,500 TemporaryAbout the Role This role focuses on team development, quality assurance through audits, driving productivity, managing budgets, and supporting hiring efforts. Ideal for a leader who thrives on mentoring staff and improving operational excellence. Responsibilities Lead and provide technical direction to the team of Auto Claims Representatives. Provide...
