Bilingual Specialist, Total Rewards

Job Description

McCarthy Tétrault is a leading Canadian law firm offering a full suite of legal and business solutions to clients in Canada and around the world. With offices in Toronto, Montréal, Québec City, Calgary and Vancouver, we provide challenging and rewarding career opportunities across the country. Recognized as one of Canada’s Top 100 Employers for eleven consecutive years and one of Canada’s Best Diversity Employers for fourteen consecutive years, our culture is guided by The McCarthy Way —our shared approach to working with clients and with each other.

The McCarthy Way is built on four core elements: Excellence , through attracting and developing top talent committed to delivering on our Client Commitment; Collaboration , through seamless, integrated teamwork; Inclusion , through eliminating barriers to belonging and success; and Innovation , through delivering maximum value by embracing leading-edge technologies and approaches. Together, these principles shape how we work, lead, and grow—every day.

We are recruiting for a Bilingual Specialist, Total Rewards to join our team in our Montreal or Toronto office. The successful candidate must have a minimum of 3 years of experience in benefits administration and will be responsible for administering and communicating firm benefit programs and pension plans by efficiently handling inquiries, processing enrollments, leading orientation sessions, and ensuring compliance with regulatory requirements.

The salary range for this role is $65,000 - $75,000 annually. The final offer will be determined based on the candidate’s skills, experience, and job-relevant knowledge. Please note that this range is intended to provide guidance; actual compensation may vary within this range depending on the qualifications and expertise of the selected candidate. This position is to fill an existing vacancy.

As a Bilingual Specialist, Total Rewards, you will:

Benefits program administration - Efficiently and accurately provide responses to questions submitted to the Total Rewards Centre of Expertise via our dedicated HR Services inbox and Service Now.

• Assign requests received through the HR Services email inbox or via ServiceNow to the various team members involved in these activities.
• Process requests on all benefit-related matters from all members of the firm, as well as retirees
• Responsible for timely administration of Firm benefit programs such as coordinating wellness, technology, tuition reimbursement programs, corporate agreements and discounts updates, etc.
• Update the various eligibility lists for our benefit programs with our suppliers (employee and family assistance program, telemedicine, annual medical examination, etc.) at a set regular frequency.
• Process of monthly invoices from benefit suppliers
• Provide logistic and administrative support to the team
• Ensure the accessibility and accuracy of information on employee benefits in the documentation provided to firm members (Espresso and official documents)
• With the assistance of the Manager, Total Rewards, complete all monthly and annual recurring activities of the centre of expertise within the prescribed timeframes.

Benefits onboarding session - Facilitate orientation sessions on employee benefits for new firm members

• Coordinate and lead bi-weekly new-hire benefits orientation sessions, for our staff members and associates
• Send relevant communication to Firm members to ensure that they take the appropriate actions in Workday for their enrollment and follow up accordingly

Pension and retirement savings plans

• Manage in-year and annual enrolments, transfers, and member communications for the DC pension and Group RRSP (Sun Life, Canada Life, National Bank Trust).
• Track weekly RRSP enrolments to ensure appropriate actions are taken by our Firm members and process Defined Benefit plan settlements and estimates.
• Support pension-plan regulatory filings across Ontario (FSRA), British Columbia, and Quebec.

Continuous improvement & projects

• Optimize benefits-related processes b