Customer Service Representative at Ebus BC
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Support travelers in Kamloops by joining Ebus BC as a Customer Service Representative. This role requires delivering outstanding service while managing bookings and inquiries. Ebus BC is hiring for a part-time Customer Service Representative, averaging 10-12 hours per week. This position emphasizes customer-first interaction, booking efficiency, and clear communication to help passengers navigate their travel needs seamlessly. Experience with reservations or customer service in hospitality is a plus. Key Responsibilities:
- Welcome and assist customers effectively
- Manage reservation modifications and cancellations
- Handle payments and transaction processing
- Offer travel information regarding schedules and policies
- Maintain the ticket office environment for customers
- Strong customer service background preferred
- Excellent communication and organizational skills
- Ability to manage a flexible schedule, weekends required
- Experience with point-of-sale systems beneficial
- Must pass a Criminal Background Check for employment