Mortgage Administration Operations Manager
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The Mortgage Administration Manager will coach professionals, manage departmental priorities, and support business growth through collaboration. Success requires emotional intelligence, change leadership, and strong stakeholder management. Mortgage, banking, or lending experience is preferred but not required.
Key Responsibilities
Lead, coach, and develop mortgage administration professionalsOversee daily operations, accuracy, compliance, and service deliveryGuide employees through digital transformation and operational changesStreamline workflows, improve processes, and increase efficiencyCollaborate with senior leadership and cross-functional teamsRequirements:
Minimum three years of people leadership experienceExperience leading organizational change or process improvementsStrong emotional intelligence balancing empathy and accountabilityExcellent communication, organizational, and problem-solving skillsTechnical aptitude with Microsoft Office and SharePointBring people leadership, operational improvement, and digital transformation expertise to mortgage administration while supporting trusted, high-performing teams.
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