Service & Account Coordinator
5 days ago
Burnaby BC, Greater Vancouver Regional District, BC; British Columbia, Canada
Broadway Refrigeration & Air Conditioning Co. Ltd
Full-time
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Immediate opening – Service & Account Coordinator
Broadway Refrigeration & Air Conditioning are leaders in the design, installation, and service of multi-unit residential and commercial heating, ventilation, air conditioning (HVAC), plumbing and refrigeration systems. Since 1957 we have served clients throughout the Lower Mainland and Vancouver Island. Our extensive team of trade-qualified technicians are the foundation of our project, retro-fit, service and maintenance capabilities. We are committed to the sound commissioning and start-up of all of our mechanical systems that can then be serviced and maintained by our in-house team of skilled technicians. We are committed to the longevity and successful training and career development of all of our staff. Office is located in Burnaby (near Brentwood Skytrain Station)
We are seeking a Service & Account Coordinator teammate to join the Broadway team as an opportunity to learn the service sales fundamentals and start your career with one of the largest Mechanical Contractors in the Lower Mainland.
Overall support for sales, dispatch & administrative team
Maintain customer database
Customer and safety portal management
New and existing customer procurement preparation
Mechanical takeoffs, RFIs, Schedules, Closeout documents
Account management
Account retention
Event planning
Technical aptitude
Have strong emotional intelligence, analytical and problem solving skills
Customer service experience a plus
You have proven time-management and organizational skills
You are computer savvy