Office Assistant

3 days ago

Nanaimo BC, Nanaimo Regional District, BC; British Columbia, Canada Harbour City Scoop Full-time €21 - €26

Job Overview

We are seeking a detail-oriented and organized Office Assistant to join our business team. You will play a key role in keeping our office organized, running smoothly and contributing to our customer experience. The position requires a commitment to work in office Monday through Friday from 8:00 AM to 4:00 PM. Pay range $21-$26 hour depending on experience.

Location: Nanaimo

Duties

  • Greet and assist customers in a professional manner.
  • Supporting our repair Technicians and Retail team.
  • Answer phone calls, emails, and customer inquires.
  • Provide excellent customer service by addressing inquiries and resolving issues promptly.
  • Manage and organize office files, inventory, and customer records.
  • Handle shipping and receiving of products and repair items, ensuring proper documentation and tracking.
  • Manage customer quotes, invoices and payments.
  • Liaise with suppliers and other external contacts.
  • Managing and updating company website and social media (a bonus but not required)
  • Maintain office organization/cleanliness
  • Strong customer service skills with the ability to communicate effectively both verbally and in writing.
  • Proficient in data entry with attention to detail for accuracy.
  • Excellent organizational skills with the ability to manage multiple tasks simultaneously.
  • Proficiency in proofreading documents for clarity and correctness.

Requirements

  • Previous administrative or office experience is preferred.
  • Strong communication skills (both verbal and written)
  • Proficiency with computer software, specifically Microsoft Office Suite (Work, Excel, Outlook) and Zoho CRM or other CRM software.
  • The ability to produce monthly emails or sales emails.
  • Strong organization skills with the ability to multitask.
  • Positive attitude and a customer service-oriented approach
  • Ability to work independently and as part of a team.

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