Service Writer at Kristian Electric Ltd., Calgary

2 days ago

Calgary AB, Calgary Census Division, AB; Alberta, Canada Kristian Electric Ltd. Full-time

Unlock your potential as a Service Writer with Kristian Electric Ltd. in Calgary. Drive customer satisfaction through effective management of service requests and orders. Kristian Electric Ltd. seeks a motivated Service Writer to support our busy Calgary operations. In this important role, you will handle customer inquiries, prepare service orders, and liaise with technicians. You will learn about our extensive range of products and services, enhancing your skills while contributing to a well-organized workspace and continuous improvement in service delivery. Key Responsibilities:

  • Handle incoming phone calls and emails from customers
  • Book and schedule service work orders
  • Adjust work orders based on service needs
  • Ensure communication with shop personnel
  • Process purchase orders and manage billing
Requirements:
  • 1-2 years of relevant Service Writer experience
  • 2 years of estimating or customer service background
  • Familiarity with Foundation 3000 is a plus
  • High school diploma or equivalent essential
  • Clean driver's license and driving record preferred
Join a family-oriented team at Kristian Electric and grow with us #J-18808-Ljbffr