Community Sales Manager
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Title: Community Sales Manager
Company: Hopewell Residential Management
Job Type: Full-Time
Department: Sales
City: Calgary
Hopewell Residential Management LP (“Hopewell”) has been one of Alberta’s leading home builders and community developers for more than 30 years. We’re in the business of building a better tomorrow – one person, one home, one neighbourhood at a time. That means we prioritize customer needs and wants through operational excellence, thoughtful product design and customer service excellence. With our collaborative, thoughtful, efficient, and accountable approach, alongside ourESG practices , world-class team and incredible workplace culture, Hopewell is a true real estate leader.
Key Responsibilities:
- Collaborate with the Sales Manager to establish and recommend sales goals for the project;
- Maintain accuracy and timely flow of all required paperwork and legal documentation between the Sales Centre and the central office;
- Maintain visual excellence of on-site Sales Centres, showhomes and spec homes;
- Maintain an accurate and current database of all prospects using Salesforce and NewStar’s Client Management System;
- Document Purchaser upgrades;
- Develop and maintain client and realtor relationships to support business development opportunities through active and ongoing follow-up;
- Remain current on competitive sales data and inventory;
- Constructively handle responses to customer inquiries and complaints in a professional and time sensitive manner;
- Represent HRM at Developer Builder’s Meetings and other Developer related events;
- Other duties and responsibilities as assigned.
Requirements:
- 3-5 years of progressive sales experience;
- Previous experience in the residential construction industry, is preferred;
- An understanding of customer and market dynamics;
- Strong client relationship management skills;
- Problem-solving;
- Previous experience with Salesforce and NewStar would be considered an asset but training will be provided if needed.
Working Conditions:
Show home hours are Monday to Thursday 2:00pm to 8:00 pm, Saturday and Sunday 12:00pm to 5:00pm. Work and functions outside of show homes hours will be required.
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