Laval Personal Banking Associate

5 days ago

Laval QC, Laval Regional Municipality, QC; Laval région; Québec Province, Canada TD Bank Full-time

Join TD Canada Trust as a Personal Banking Associate in Laval, Quebec. Focus on delivering exceptional service while guiding customers through banking transactions and digital solutions. As a Personal Banking Associate, you will actively engage with clients to understand their needs and provide effective solutions. The role is pivotal in fostering client confidence in digital banking formats, while also supporting operational processes within the branch. Being part of a team dedicated to enhancing client experience makes this position rewarding and impactful. Key Responsibilities:

  • Assist clients with day-to-day banking transactions and advice
  • Educate customers on available digital banking solutions
  • Navigate customers to the right contacts for banking needs
  • Assist frontline staff with transaction processing
  • Propose enhancements to improve customer service
Requirements:
  • High School diploma with 1+ years of experience
  • Proficient in MS Office and branch software
  • Solid understanding of banking solutions and processes
  • Excellent planning and organizational skills
  • Strong communication abilities for effective client engagements
Bring your passion for customer service and banking expertise to TD Canada Trust in Laval. #J-18808-Ljbffr