Assistant Director for Disability Services
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Join iA Financial Group as an Assistant Director for Disability Services to lead the Specialized Services team and enhance operational performance and service excellence in a hybrid setup. This role requires a visionary leader capable of driving continuous improvement and effectively managing a team of disability specialists. Your contributions will focus on optimizing service delivery, improving client outcomes, and ensuring high-quality standards in compliance with national regulations. Key Responsibilities:
- Guide and develop disability claim specialists to improve processes
- Cultivate a high-performance culture within the team
- Identify opportunities for innovative solutions and technology adoption
- Oversee performance evaluations and HR activities
- Ensure compliance with industry standards and best practices
- Experienced in disability claims management
- Bachelor’s degree or extensive experience (10+ years)
- Strong collaborative and leadership skills
- Proficient in data-driven decision-making
- Advanced French communication required
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Toronto, Ontario, Canada iA Financial Group (Industrial Alliance) Full-timeJoin iA Financial Group as an Assistant Director for Disability Services to lead the Specialized Services team and enhance operational performance and service excellence in a hybrid setup. This role requires a visionary leader capable of driving continuous improvement and effectively managing a team of disability specialists. Your contributions will focus...
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