Customer Experience Lead — Team Coach

4 days ago

Calgary AB, Calgary Census Division, AB; Alberta, Canada Avenir Energy Ltd. Full-time

Avenir Energy Ltd. in Calgary, Alberta, is seeking a Customer Experience Supervisor to lead a fast-paced call center team and drive exceptional service.

You will oversee queue management, scheduling, and performance reporting while coaching staff to maintain high standards. As part of a growth-focused propane distributor, you will implement weekly reports, conduct 1:1 meetings, and coordinate engagement campaigns to boost morale.

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