Customer Service Front Desk Associate
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
Step into a rewarding customer service role as a Front Desk Associate with Equinox. Engage with our vibrant community in a high-energy environment dedicated to health and fitness. We are looking for enthusiastic individuals to join our Equinox team at the front desk. This position involves greeting members, answering calls, and providing top-tier customer support. The ideal candidate is energetic, passionate about fitness, and committed to making a positive impact on member experiences. Key Responsibilities:
- Welcome members and guests with professionalism
- Handle phone inquiries and member concerns promptly
- Update and manage members' accounts as necessary
- Maintain an orderly and inviting front desk area
- Assist with departmental tasks and member tours
- Minimum 1 year experience in customer service
- High school diploma or equivalent work experience
- Friendly, outgoing personality with strong communication skills
- Energetic demeanor with a commitment to health and fitness
- Able to perform physical tasks including lifting up to 50lbs