Manager, Client Success Role in Calgary

4 days ago

Calgary AB, Calgary Census Division, AB; Alberta, Canada Lvs1 Full-time

Become a key driver of client success at Long View in Calgary. Lead teams and enhance client relationships while delivering top-tier IT service and business performance. We seek a motivated Manager of Client Success with a passion for leadership and client outcomes. This role demands a proactive individual with a robust background in technology services and client management. You will oversee a portfolio of clients, ensuring service excellence, operational efficiency, and financial success. Key Responsibilities:

  • Develop and coach high-performing teams
  • Own the client delivery experience and commitments
  • Build strong relationships with key client stakeholders
  • Manage budgeting and financial forecasting
  • Optimize service performance and operational processes
Requirements:
  • 10+ years in client-facing IT roles
  • 5+ years of leadership with accountability
  • Familiarity with ITIL methodologies
  • Proven service delivery expertise in complex environments
  • Excellent communication and problem-solving skills
Empower your team and enhance client relationships while driving measurable results at Long View. #J-18808-Ljbffr