Hotel Cook Guest Service Specialist

4 days ago

Allanburg ON, Niagara Regional District, ON; Ontario, Canada Ontario Restaurant Hotel & Motel Association (ORHMA) Full-time

Guest-focused hotel cooks can combine menu preparation, product knowledge, and personalized service at Vintage Hotels and Niagara's Finest Hotels properties.

Cook I contributes to guest experiences within an existing vacancy at Lais Hotel Properties Limited. This position requires an experienced cook with a desire to exceed expectations and passion for learning. Daily work includes preparing requested menu items, supporting kitchen teammates, maintaining standards, and suggesting products or services suited to guest preferences.

Key Responsibilities:

  • Deliver personalized service at every guest opportunity
  • Prepare menu items for specifications and guest requests
  • Know Lais Hotel Properties products and services thoroughly
  • Suggest additional products and services matching guest preferences
  • Follow kitchen standards and assist teammates as needed

Requirements:

  • At least three years of experience
  • Strong communication and listening skills
  • Self-motivated, resourceful, and professional work ethic
  • Confidence selling and up-selling products and services
  • Effective problem-solving skills and positive attitude

Use culinary experience, attentive communication, and product knowledge to support memorable guest service as a hotel Cook I.