Hotel Guest Services Desk Representative
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Support hotel operations at the front desk with Hotel Equities, using communication, cash handling, and guest-service skills.
As a Guest Services Representative, you will maintain an organized lobby and front desk while assisting guests throughout their stay. The position combines service delivery, documentation, payments, and routine issue resolution. Effective coordination with housekeeping, maintenance, sales, and other departments remains essential.
Key Responsibilities:
- Monitor the lobby and front desk environment
- Maintain accurate guest information and documentation
- Follow cash-handling, security, and privacy procedures
- Complete assigned shift responsibilities and handoffs
- Escalate guest concerns to management when appropriate
Requirements:
- High school diploma or equivalent preferred
- Related hotel or customer service experience preferred
- Strong written and verbal communication abilities
- Organized and detail-oriented work approach
- Ability to lift supplies or equipment up to 25 pounds
Apply front desk organization, guest communication, and operational accuracy to the Guest Services Representative position at Hotel Equities.
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