Automotive Service Advisor Needed
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Step into the role of Service Advisor at Sunridge Auto in Calgary, Alberta, where your growth and customer relationships matter. This position emphasizes high-quality repairs and effective communication. Sunridge Auto is looking for a dedicated Service Advisor to act as a vital link between customers and the Service Department. You will handle customer concerns, prepare repair estimates, and ensure all repairs meet OEM standards. Strong customer service and organizational skills are paramount in this fast-paced automotive environment. Key Responsibilities:
- Welcome customers and document their service needs
- Create repair orders according to dealership guidelines
- Discuss service options clearly and transparently
- Ensure timely communication and updates to customers
- Verify quality of work before delivering vehicles
- Automotive service experience; dealership experience preferred
- Strong communication and relationship-building abilities
- Ability to thrive in high-pressure situations
- Familiarity with DMS and OEM platforms
- Clean driving record and valid driver’s license