Warranty Administrator
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Warranty Administrator | Day Shift
Would you describe yourself as ateam player? Are you eager to learn and always looking to expand your knowledge? Our Saint-Jacques-le-Mineur branch is looking for its next team member
Salary: Starting at $30/hour
Schedule: Monday to Friday, 40 hours/week
What we offer:
- Telemedicine – we take care of our people (24/7 access to a doctor);
- Medical and dental insurance;
- Life & travel insurance, short- and long-term disability insurance;
- Employee Assistance Program;
- RRSP with employer contribution;
- Sick and family days – because you have a life outside of work too;
- Holiday closure during the holiday season;
- Great coworkers
Even more benefits:
- Flexible schedules;
- Recognition program;
- Sabbatical policy;
- Tuition reimbursement;
- Referral bonus;
- Career growth opportunities – you're here to stay
What you'll be doing:
- Process basic and counter warranty claims;
- Be present in the mechanical shop to support technicians with warranty repair files;
- Respond to requests and ensure appropriate follow-ups (warranty claims, warranty denials, payments, credits, etc.);
- Follow up with customers;
- Organize and ship parts to manufacturers.
Experience, training and skills that would be an asset:
- Minimum 1 year of experience in a similar position (an asset);
- Excellent customer service skills;
- Knowledge of heavy-duty vehicle mechanics;
- Comfortable with computers and technology;
- Bilingual: fluent in both French and English.
We're looking forward to meeting you
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