Warranty Claims Administrator Day Shift
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Join our team as a Warranty Claims Administrator at our Saint-Jacques-le-Mineur branch. This day shift role revolves around processing warranty claims and supporting our technicians effectively.
We are seeking a motivated Warranty Administrator for our Saint-Jacques-le-Mineur branch. This position offers a competitive starting salary of $30/hour, with a full-time schedule from Monday to Friday, totaling 40 hours a week. You will process claims, assist technicians in the mechanical shop, and ensure smooth follow-ups on warranty requests.
Key Responsibilities:
- Process basic and counter warranty claims
- Provide support in the mechanical shop for warranty repairs
- Respond to warranty requests with appropriate follow-ups
- Communicate effectively with customers for updates
- Organize and ship parts to manufacturers
Requirements:
- Minimum 1 year experience in a similar role
- Strong customer service skills are essential
- Knowledge of heavy-duty vehicle mechanics preferred
- Comfortable using computers and technology
- Bilingual in French and English
Support our technicians and enhance customer satisfaction in this key role.