Claims Specialist, Design Professional

Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement. As a Claims Specialist-Design Professional, you will play a critical role in AXA XL's claims for the Design Professional team. Expect to work closely with your manager and fellow Claims colleagues to drive files to resolution and to interact and collaborate frequently with Underwriting team. Together, you will be tasked with achieving the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively. Providing thoughtful and comprehensive coverage analysis on all new matters and acting as a resource to our underwriting team for wording and account reviews. Negotiating appropriate and timely resolutions on assigned claims across multiple jurisdictions. Partnering with internal and external counsel in setting and pursuing effective and cost-efficient litigation strategies for claims in litigation. while ensuring the highest level of customer service. Consulting with and reporting to Claims Management and Claims Legal, as warranted, on large losses and contentious coverage matters. Active participation in new account and renewal meetings as required. Taking an active role in the development of educational material and risk management initiatives for policyholders and agents. Facilitating the delivery of this material through public speaking engagements and individual consultation. We’re looking for someone who has these abilities and

skills:
Must possess and maintain a valid Representative’s Certificate for Commercial-lines claims adjustment in compliance with AMF requirements. Experience with handling litigation claims for Professional lines of business. Bachelor’s degree or comparable degree. MBA preferred. Obtained or working toward Chartered Insurance Professional (CIP) or Canadian Risk Management (CRM) designation preferred. Superior verbal and written communication in both official languages, collaboration, presentation and influencing skills with the established ability to communicate effectively with all internal and external stakeholders Strong analytical and organizational skills, with the proven ability to work independently while demonstrating initiative toward continuous improvement. Proficiency in Microsoft Office applications, particularly TEAMs, Outlook, Excel, and Word. AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business
- property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. It’s about helping one another
- and our business
- to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at Inclusion & Diversity at AXA XL | AXA XL. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. In an ever-changing world, AXA XL protects what matters most for our clients and communities. Resilient ecosystems
- the foundation of a sustainable planet and society
- are essential to our future. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established