Customer Service Coordinator at ENS
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Join Energy Network Services Inc. as a Customer Service Coordinator, leveraging your expertise in dispatching and customer relations. This role involves managing service requests and coordinating technician schedules. As a key contact for customers, you will handle inquiries and manage third-party customer portals like Service Channel and Verisae. The position involves maintaining accurate information, monitoring communications, and supporting operational reporting. Your contributions will play a vital role in ensuring timely service delivery and operational efficiency. Key Responsibilities:
- Serve as primary contact via phone, email, and portals
- Manage service requests through customer portals effectively
- Schedule field technicians for service and emergency calls
- Prepare maintenance quotations based on technician input
- Assist with administrative tasks as needed
- 2–3 years in customer service or dispatching roles
- Familiarity with customer portals and management systems
- Strong organizational and problem-solving skills
- Proficient in Microsoft Office, especially Excel
- College diploma or university degree preferred
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Customer Service Coordinator at ENS
24 hours ago
Richmond Hill, York Region, Canada Energy Network Services Inc Full-time €46,000 - €68,000 ContractJoin Energy Network Services Inc. as a Customer Service Coordinator, leveraging your expertise in dispatching and customer relations. This role involves managing service requests and coordinating technician schedules. As a key contact for customers, you will handle inquiries and manage third-party customer portals like Service Channel and Verisae. The...
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Customer Service Coordinator
2 days ago
Richmond Hill, Ontario, Canada Energy Network Services Full-timeEnergy Network Services Inc. (ENS) is Canada’s leading provider of connected energy solutions, with full national service coverage across 14 locations. ENS supports a growing range of efficiency initiatives—including lighting & controls retrofits, EV charging deployments, and battery energy storage systems. Through its integrated project management...
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Customer Service Coordinator
24 hours ago
Richmond Hill, York Region, Canada Energy Network Services Inc Full-time €46,000 - €68,000 ContractEnergy Network Services Inc. (ENS) is Canada’s leading provider of connected energy solutions, with full national service coverage across 14 locations. ENS supports a growing range of efficiency initiatives—including lighting & controls retrofits, EV charging deployments, and battery energy storage systems. Through its integrated project management...
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