Montreal-Based Field Service Technician Role
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Become a Field Service Technician with Alma Lasers, serving clients across Canada from the Greater Montreal Area. This position combines remote work and extensive travel to deliver maintenance and repairs on advanced medical devices. Your role focuses on assessing and resolving laser system issues while collaborating closely with clients and internal teams. With 4+ years of experience in field service, you'll provide expert support and deliver quality repair services, adhering to company standards and safety regulations. Your ability to analyze complex technical problems will be crucial in enhancing customer satisfaction. Key Responsibilities:
- Diagnose and troubleshoot equipment malfunctions
- Execute corrective actions to restore functionality
- Document repairs and maintain service accuracy
- Conduct inspections and ensure compliance with standards
- Support customers with technical inquiries remotely
- College diploma in electrical/electronic repair
- At least 4 years of relevant experience
- Understanding of ISO 13485 certification standards preferred
- Valid driver’s license required for travel
- Customer-facing communication skills essential