Assistant Housekeeping Manager

7 days ago
Osoyoos BC, Okanagan-Similkameen Regional District, BC; British Columbia, Canada Hyatt Hotels Corporation Full-time
Close Inclusive Collection Job Postings Notification Come work alongside our team as our Assistant Housekeeping Manager. The Unbound Collection by Hyatt Posted: Aug 18, 2026 We are situated on the traditional lands of the Osoyoos Indian Band in Osoyoos, BC which is the heart of wine, fruit and breweries country. Reporting to our Executive Housekeeper & Housekeeping Manager, the duties are as follows: Assists Executive Housekeeper in directing the activities of the housekeeping department and furnishing exemplary daily cleaning service to guest rooms and all other areas of the hotel. Manage and coordinate a team of room attendants, supervisors, house person's, public spaces attendants, pool attendants, laundry attendants and night cleaners. Be a hands on/visible leader to support laundry & housekeeping staff in their duties to ensure all common areas and rooms meet our resort guest standards. Conduct regular inspections of guest rooms and public spaces ensuring cleanliness standards as well as safety guidelines are met. Act as a resource for all team members in the hotel when addressing any housekeeping cleanliness issues in the hotel. Assist in resolving guest complaints and ensuring the guests’ needs are exceeded. Assist Front Office to oversee any emergency situations that may take place during the shift. Assist in training, onboarding, performance reviews, scheduling, and labour management and maintaining supply inventory at the direction of the Executive Housekeeper. Maintain a high level of professionalism, providing exceptional guest service. Audit the work of housekeeping staff and provide regular feedback and coaching in performance. Liaise with maintenance team members on a regular basis to ensure upkeep of the property is maintained as well as housekeeping and laundry equipment. Minimum of 2 year progressive experience in a hotel housekeeping department required. Post secondary schooling in Hospitality is a definite asset Proficiency in Microsoft Office programs, as well as Internet systems Previous experience training new colleagues in a housekeeping department. A polished approach to guest service and colleague interactions Must be flexible to work as business levels dictate, including evenings and weekends. Ability to stand and walk for the shift. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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