Senior IT Analyst
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
Elevate your career as a Senior IT Analyst at Alberta Health Services, focusing on advanced cloud technologies in a hybrid work environment. This role is pivotal in supporting cloud infrastructures and enhancing user experience. As a Senior IT Analyst in Cloud and Digital Workspace Services, you will collaborate closely with clients to tackle technical issues in cloud deployments and related technologies. You will provide operational support for cloud systems including Microsoft 365, Azure, and AWS, ensuring stability and quick resolutions for incidents. Your expertise will directly contribute to the quality of healthcare delivery for Albertans. Key Responsibilities:
- Analyze system issues and identify root causes
- Develop interim fixes for cloud system stability
- Manage vendor relations and coordinate resolutions
- Monitor system performance and prepare detailed reports
- Create and manage support tickets across platforms
- Bachelor's degree in IT or related field
- Minimum five years of relevant experience
- Two years of cloud technology support in enterprise
- Proficiency in Microsoft Security technologies
- Strong analytical and problem-solving skills