Marketing Manager for Loyalty Programs

2 days ago

Toronto ON, Toronto Census Division, ON; Ontario, Canada The Home Depot Canada Full-time

Join The Home Depot Canada as a Marketing Manager overseeing the Pro Xtra loyalty program. This role, based on-site, focuses on data-driven strategies and customer journey enhancement. As a key player with over 7 years of experience in marketing and loyalty, you will drive member acquisition, engagement, and retention through strategic initiatives. Your leadership will guide a small team while fostering strong relationships with cross-functional partners to propel program success. Key Responsibilities:

  • Create and manage lifecycle marketing plans
  • Define target audiences and success metrics
  • Collaborate to develop loyalty value propositions
  • Monitor program operations and ensure quality
  • Report on loyalty performance and ROI metrics
Requirements:
  • 7+ years in marketing or consumer products
  • 5+ years leading high-performing teams
  • Proven capability in analyzing customer insights
  • Familiarity with CRM and loyalty platforms
  • Candidates with bilingual skills are preferred
Play a pivotal role in refining loyalty programs and enhancing customer experiences at The Home Depot Canada. #J-18808-Ljbffr