Entry-Level Call Center Agent Role
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
Launch your career at MCI as a Call Center Agent in Sydney, NS, where you will engage directly with customers through inbound and outbound service calls. Provide impactful customer solutions and enhance satisfaction. In this entry-level role, you'll be responsible for handling calls, offering assistance, and generating sales leads through effective communication. MCI provides an opportunity for growth with comprehensive training and promotional pathways. We focus on creating a supportive atmosphere where you can thrive professionally. Key Responsibilities:
- Address inbound and outbound calls with respect and timeliness
- Strive for first call resolution via effective communication
- Document customer transactions and claims accurately
- Provide accurate information using company resources
- Participate in training sessions to update your knowledge
- Must be at least 18 years old
- High school diploma or equivalent required
- Excellent verbal and written communication abilities
- Familiarity with Microsoft Office applications
- Strong customer service orientation and problem-solving mindset
-
Entry-Level Call Center Agent Role
2 days ago
Sydney, Nova Scotia, Canada MCI Full-timeLaunch your career at MCI as a Call Center Agent in Sydney, NS, where you will engage directly with customers through inbound and outbound service calls. Provide impactful customer solutions and enhance satisfaction.In this entry-level role, you'll be responsible for handling calls, offering assistance, and generating sales leads through effective...
-
Call Center Sales Representative I
20 hours ago
Sydney, Nova Scotia, Canada OneMCI Full-timePOSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for sales and customer service?...
-
Entry-Level Call Centre Agent
20 hours ago
Sydney, Nova Scotia, Canada OneMCI Full-timePOSITION OVERVIEW ENTRY-LEVEL CALL CENTRE AGENT (FULL-TIME)We are looking for call centre agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell...
-
Entry-Level Contact Center Agent
20 hours ago
Sydney, Nova Scotia, Canada OneMCI Full-timePOSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER AGENT (FULL-TIME)We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell...
-
Contact Center Representative I
20 hours ago
Sydney, Nova Scotia, Canada OneMCI Full-timeLOCATION Sydney, NS POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring entry-level Call Center...
-
Entry-Level Call Centre Agent
20 hours ago
Sydney, NS, Cape Breton County, NS; Nova Scotia, Canada The Sydney Call Centre Full-timePOSITION OVERVIEW: ENTRY-LEVEL CALL CENTRE AGENT (FULL-TIME) We are looking for call centre agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on...
-
Entry-Level Contact Center Agent
20 hours ago
Sydney, NS, Cape Breton County, NS; Nova Scotia, Canada The Sydney Call Centre Full-timePOSITION OVERVIEW: ENTRY-LEVEL CONTACT CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on...
-
Call Center Agent Job Openings
20 hours ago
Sydney, Nova Scotia, Canada OneMCI Full-timePOSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Call Center Agents to support inbound and outbound customer...
-
Call Center Agent Job Openings
20 hours ago
Sydney, Nova Scotia, Canada OneMCI Part-timePOSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Call Center Agents to support inbound and outbound customer...
-
Entry-Level Call Centre Agent
20 hours ago
Sydney, Nova Scotia, Canada The Sydney Call Centre Full-timePOSITION OVERVIEW:ENTRY-LEVEL CALL CENTRE AGENT (FULL-TIME)We are looking for call centre agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new...
