Commercial Account Manager

3 days ago

Ottawa ON, Ottawa Census Division, ON; Ontario, Canada DGA Careers Full-time €110,000 - €130,000 Temporary

Account Manager – Commercial Insurance (Construction Focus)

A well-established, growth-focused retail insurance brokerage is looking for an experienced Account Manager to join its commercial team in a rare and exciting opportunity. You'll step into a close, high-trust partnership with a top-producing Account Executive, managing a select portfolio of large, sophisticated construction and commercial realty accounts, the kind of book most Account Managers spend a career trying to land.

This is more than a service role. You'll be a true partner and second arm to the Account Executive, trusted with significant autonomy, meaningful client relationships, and a real say in how the business is run day to day.

Why You'll Love This Role

  • Work directly with a small number of large, high-profile construction and commercial realty accounts, quality over quantity.
  • Step into a genuine partnership, not just a support role: you and the Account Executive operate as a true team.
  • Enjoy real autonomy in a collaborative, low-ego environment where good ideas and hard work are recognized.
  • Join a team that genuinely invests in its people and celebrates success together.

What You'll Do

  • Own the day-to-day servicing of a portfolio of large construction and commercial realty accounts, including endorsements, changes, and certificates of insurance.
  • Lead renewal strategy and remarketing, preparing submissions, proposals, comparison spreadsheets, and presentations.
  • Analyze client coverage, exposures, and loss experience to identify gaps and recommend solutions.
  • Partner closely with the Account Executive to develop and execute strategies for renewals, growth, and new business.
  • Build strong relationships with insurance company underwriters, MGAs, and other key partners.
  • Support claims through to resolution, ensuring clients feel supported every step of the way.
  • Keep the broker management system accurate and current, and stay on top of applications, abeyances, and outstanding information.
  • Where applicable, support Surety transactions, reviewing tenders, preparing bid and final bonds, and managing renewals.

What You Bring

  • 5+ years of commercial lines account management experience, with a strong construction background.
  • A track record of managing large, complex commercial accounts with confidence and attention to detail.
  • Excellent client-facing, written, and verbal communication skills.
  • Strong personal organization and the ability to manage competing priorities under tight deadlines.
  • Comfort operating with a high degree of trust, accountability, and independence.
  • Surety experience is a bonus, not a requirement — a strong construction background matters most.
  • RIBO license in good standing, with continuing education kept up to date.
  • Base salary of $110,000-$130,000, commensurate with experience.
  • Additional commission opportunity tied to growth and volume on existing accounts.
  • Annual bonus potential based on company performance.
  • Retirement plan with a 5% employer-matched contribution.
  • 4 weeks (20 days) of vacation.
  • A hybrid work arrangement, with flexibility available for the right candidate.

Ready to Take the Next Step?

If you're a seasoned commercial Account Manager looking for a high-impact role with a large, prestigious book of business and a genuine partnership with your producer, we'd love to hear from you.

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