Government Directory Systems Administrator
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Government directory administration requires accuracy, coordination, and strong stakeholder communication across public-facing information systems. This role supports the Government Blue Pages and GTDS while working with approximately 55 organizations and 250 coordinators.
The Directory Administrator manages government directory information, publication processes, user access, training, troubleshooting, reporting, and compliance. The position serves as the primary contact for Directory Coordinators and collaborates with vendors, application developers, Digital Strategy and Operations, and other stakeholders. It also supports telecommunications billing, documentation, analysis, branch operations, and client service.
Key Responsibilities:
- Administer Government Blue Pages and GTDS information
- Coordinate publication processes and directory maintenance
- Manage user access, training, and troubleshooting
- Produce analytical, statistical, billing, and operational reports
- Maintain documentation and resolve stakeholder issues
Requirements:
- Ability to coordinate approximately 55 government organizations
- Ability to support 250 Directory Coordinators
- Experience working with vendors and application developers
- Understanding of established standards and procedures
- Strong communication and client service capabilities
Support accurate government directory systems through administration, reporting, documentation, troubleshooting, and coordinated stakeholder service.
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