Volunteer Administrative Coordinator

About the position The Volunteer Administrative Coordinator provides administrative support to increase capacity for the Manager, Community Service and field staff to deliver dementia programs and services to clients across the Victoria region in a hybrid work environment. In this role you are responsible for implementing effective and efficient volunteer engagement processes to ensure the region’s volunteer engagement needs are met and volunteers have a positive experience with the region.

This role reports to the Manager, Community Services.

Volunteer Administrative Coordinator
Contract: Permanent
Hours: Full time - 35 hours per week
Victoria- Hybrid/Remote – minimum 2 days a week in office.

Facilitating volunteer recruitment and onboarding activities and processes for regional volunteers, including information tracking on the Society’s Volunteer database platform, Rosterfy.
Building, coordinating and supporting a team of office/service support and community outreach volunteers to expand capacity and reach within the region, as needed.
Assisting with scheduling and coordinating volunteer training and program shadowing for Support Group Facilitator volunteers
Administrative support for projects and regular activities as assigned by Regional Manager, including:
-Preparing contracts, invoices, expense, and mileage claims for approval
-coordinating recruitment, scheduling interviews and reference checks, scheduling orientation and training
-Collecting and preparing program and service data for reports, funding requests, program planning, etc.
-Managing office materials, supplies inventories and contractor visits at three Resource Centres
-Providing timely and efficient administrative follow-up for various projects and action items, including provincial initiatives.
-Attending and participating in events in the community for the purpose of sharing information and raising awareness, as needed.
You have a post-secondary education or relevant degree in health or social agency or equivalent combination. You are an organized and proactive individual passionate about community services and volunteer engagement. Your innovative thinking helps you generate creative solutions, and you adapt well to change. With strong planning and organizational skills, you effectively manage your workload and deliver results, adhering to policies and procedures.

Customer service excellence is important to you, and you handle challenges with resilience. You thrive in collaborative environments, building positive relationships and communicating clearly with all stakeholders.


1-3 years’ experience in volunteer administrative coordination within health or social agencies.
~ Understanding of administrative support tasks, project timelines, event planning and logistical duties including meeting planning and travel requirements.
~ Some travel around the Victoria region is required; occasional evenings and weekends.


Technical Qualifications
~ Thorough working knowledge of the Microsoft Office suite of programs, including Teams; basic design skills and experience with spreadsheets and databases.


Flexible work options, including flex days and hybrid arrangements.
~4 weeks vacation to start, 12 sick days, 2 personal days as part of a 35-hour work week.
~13 paid holidays, with an option to switch days for a personal cultural preference.
~ Full health and dental benefits, including a Health Care Spending Account, group RRSP and Employee Assistance Program for you and your dependents.
~ For every person living with dementia, there are many more people affected, including family, friends, co-workers and other members of their communities. When you work for the Alzheimer Society of BC and Yukon, you help us realize that vision by connecting more British Columbians and Yukoners to the support and education they need at any point on their dementia journey. You help us challenge stigma and change the future for people affected by dementia. You help us show people affected by dementia that they’re not alone.

Equity and diversity and inclusion are essential to societal change and healthy workplaces. An open and diverse community fosters the inclusion of voices that have historically been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the BC Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.