Remote Order Address Update Assistant

1 day ago

Vancouver BC, Greater Vancouver Regional District, BC; British Columbia, Canada Hrstalentsolutions Full-time

Streamline order accuracy as a Remote Order Address Update Assistant, handling customer address corrections efficiently and effectively. Ensure updates occur within permitted guidelines while providing clear communication.

This full-time or part-time role focuses on customer service and office administration. Your responsibilities include identifying orders, verifying customer details, and coordinating address change requests. You will work remotely and be supported by a knowledgeable team ready to teach approved procedures for managing corrections.

Key Responsibilities:

  • Identify order and customer from references
  • Check current and new address details
  • Record changes and updates accurately
  • Communicate required information politely
  • Handle multiple update requests and inquiries

Requirements:

  • Experience in customer service or administration preferred
  • Strong attention to detail in address entry
  • Comfort with online order systems and email
  • Ability to maintain customer confidentiality
  • Willingness to receive training on procedures

Bring your attention to detail and customer-focused approach to support accurate order processing in this vital role.