Hotel Front Office Manager
3 weeks ago
Join the Kingfisher Team - Kingfisher Pacific Resort & Spa is a leading wellness destination on Vancouver Island's eastern shore. With 65 guestrooms and suites, two oceanfront restaurants, and the award-winning Pacific Mist Spa featuring our newly opened Healing Caves, we bring together refined hospitality, innovative wellness, and the natural beauty of the Salish Sea. ' Our people are at the heart of everything we do. Every guest experience is shaped by the dedication, talent, and professionalism of our team members. At Kingfisher, you'll find more than a workplace—you'll discover opportunities for growth, advanced training, and mentorship within a supportive and inclusive environment. Set in the stunning Comox Valley, life here means living where others come to vacation—surrounded by ocean, mountains, and year-round activities from skiing to kayaking. Working alongside colleagues from diverse international backgrounds, you'll join a vibrant team that welcomes guests from around the world. With recent recognition by CNN as one of the Best Places to Visit in 2025 and multiple industry accolades, Kingfisher offers not only a career path, but also the pride of contributing to a destination celebrated on a global stage. Kingfisher Pacific Resort & Spa is hiring a Front Office Manager to lead our Front Office and Guest Services teams and to play a key role in the resort's daily operations. Reporting directly to the General Manager, this is a hands-on leadership role that requires operational excellence, strong judgment, and an unwavering commitment to guest experience. What You'll Do Lead, train, and manage the Front Office team, including Guest Services, Reservations, and Night Audit Oversee all aspects of the guest journey from arrival to departure Collaborate closely with Housekeeping, Maintenance, Spa, and Food & Beverage departments to ensure seamless guest experiences Handle guest concerns and escalations with professionalism and empathy Coordinate group bookings with the Restaurant Manager Oversee front office scheduling, payroll tracking, and reporting Support recruitment, on-boarding, training, and performance management Ensure compliance with all safety, security, and operational standards Act as Manager-on-Duty (MOD) for overall resort operations as required What You Bring 3–5 years of leadership experience in a resort or full-service hotel environment Proven ability to lead teams, resolve conflicts, and deliver exceptional guest service Strong organizational, administrative, and communication skills Ability to remain composed and solutions-oriented in high-pressure situations Proficiency in property management systems (preferably Resort Suite PMS or similar) and OTA Platforms Flexibility to work evenings, weekends, and holidays as needed Why Join Us Work at one of Vancouver Island's premier oceanfront resorts Supportive leadership and a collaborative workplace culture Competitive salary, extended health benefits, and staff discounts Career growth and professional development opportunities in hospitality Job Types: Full-time, Permanent Pay: From $70,000.00 per year Benefits: Company events Dental care Disability insurance Discounted or free food Extended health care Life insurance On-site parking Paid time off Relocation assistance Vision care Ability to commute/relocate: Courtenay, BC V9N 9R9: reliably commute or plan to relocate before starting work (required) Education: Secondary School (required) Experience: Leadership: 3 years (required) Hospitality: 3 years (preferred) Language: English (required) Work Location: In person
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Hotel Front Office Manager
1 week ago
Agassiz, BC, Canada Kingfisher Pacific Resort & Spa Full time €70,000Join the Kingfisher Team - Kingfisher Pacific Resort & Spa is a leading wellness destination on Vancouver Island's eastern shore. With 65 guestrooms and suites, two oceanfront restaurants, and the award-winning Pacific Mist Spa featuring our newly opened Healing Caves, we bring together refined hospitality, innovative wellness, and the natural beauty of the...
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Hotel Front Office Manager
3 weeks ago
Agassiz, Canada Kingfisher Pacific Resort & Spa Full timeJoin the Kingfisher Team - Kingfisher Pacific Resort & Spa is a leading wellness destination on Vancouver Island's eastern shore. With 65 guestrooms and suites, two oceanfront restaurants, and the award-winning Pacific Mist Spa featuring our newly opened Healing Caves, we bring together refined hospitality, innovative wellness, and the natural beauty of the...
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HOTEL FRONT OFFICE- NIGHT MANAGER
1 week ago
Agassiz, Bc, Canada Kingfisher Pacific Resort & Spa Full timeJoin the Kingfisher Team - Kingfisher Pacific Resort & Spa is a leading wellness destination on Vancouver Island's eastern shore. With 65 guestrooms and suites, two oceanfront restaurants, and the award-winning Pacific Mist Spa featuring our newly opened Healing Caves, we bring together refined hospitality, innovative wellness, and the natural beauty of the...
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Hotel Front Office Manager
3 weeks ago
Agassiz, Canada Kingfisher Pacific Resort & Spa Full timeJoin the Kingfisher Team - Kingfisher Pacific Resort & Spa is a leading wellness destination on Vancouver Island's eastern shore. With 65 guestrooms and suites, two oceanfront restaurants, and the award-winning Pacific Mist Spa featuring our newly opened Healing Caves, we bring together refined hospitality, innovative wellness, and the natural beauty of the...
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Hotel Front Office Manager
3 weeks ago
Courtenay, BC, Canada Kingfisher Pacific Resort & Spa Full time €70,000Join the Kingfisher Team - Kingfisher Pacific Resort & Spa is a leading wellness destination on Vancouver Island’s eastern shore. With 65 guestrooms and suites, two oceanfront restaurants, and the award-winning Pacific Mist Spa featuring our newly opened Healing Caves, we bring together refined hospitality, innovative wellness, and the natural beauty of...
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Hotel Front Office Manager
3 weeks ago
Courtenay, BC, Canada Kingfisher Pacific Resort & Spa Full time €70,000Join the Kingfisher Team - Kingfisher Pacific Resort & Spa is a leading wellness destination on Vancouver Island’s eastern shore. With 65 guestrooms and suites, two oceanfront restaurants, and the award-winning Pacific Mist Spa featuring our newly opened Healing Caves, we bring together refined hospitality, innovative wellness, and the natural beauty of...
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Hotel Front Office Manager
2 weeks ago
British Columbia (BC), Canada Kingfisher Pacific Resort & Spa Full timeJoin the Kingfisher Team - Kingfisher Pacific Resort & Spa is a leading wellness destination on Vancouver Island's eastern shore. With 65 guestrooms and suites, two oceanfront restaurants, and the award-winning Pacific Mist Spa featuring our newly opened Healing Caves, we bring together refined hospitality, innovative wellness, and the natural beauty of the...
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Hotel Front Office Manager
2 weeks ago
Harrison Mills, BC, Canada Kingfisher Pacific Resort & Spa Full time €70,000Join the Kingfisher Team - Kingfisher Pacific Resort & Spa is a leading wellness destination on Vancouver Island's eastern shore. With 65 guestrooms and suites, two oceanfront restaurants, and the award-winning Pacific Mist Spa featuring our newly opened Healing Caves, we bring together refined hospitality, innovative wellness, and the natural beauty of the...
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Hotel Management
2 days ago
New Westminster, BC VM L, Canada Arundel Mansions Hotel Full time $45,000 - $60,000 per yearJob SummaryWe are seeking an experienced and dynamic Hotel Manager to oversee daily operations at our hospitality establishment. The ideal candidate will possess strong leadership skills, exceptional customer service abilities, and a comprehensive understanding of hotel management. This role involves supervising staff, ensuring guest satisfaction, managing...
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Assistant Front Office Manager
2 days ago
Vancouver, BC VC E, Canada Pan Pacific Vancouver Full time US$55,000 - US$100,000 per yearPOSITION SUMMARYUnder the general guidance of the Front Office Manager, the Assistant Front Office Manager is a hands-on leadership position that is responsible for managing the daily front office operations, ensuring all standards established by the Hotel are met or exceeded. In addition this position will oversee all areas of the hotel operation in the...
