Operations Specialist
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
Summary
The Operations Specialist is a store-based role focused on delivering exceptional client service while supporting point-of-sale, cash management, order fulfillment and logistics. The role balances customer-facing support at the service desk with back-of-house responsibilities including picking, packing, and inventory activities. The Specialist helps maintain POS accuracy, loss prevention standards and operational procedures to support store performance.
Responsibilities
- Provide exemplary customer service at the service desk and act as a point of contact for customer issues, escalating when necessary.
- Process transactions accurately, manage daily cash handling, open/close registers and prepare deposits.
- Support omni order fulfillment including picking, packing, BOPIS operations and meeting fulfillment targets.
- Monitor POS and transaction audits, identify discrepancies and recommend training or process improvements.
- Assist with logistics tasks such as receiving, markdowns, reticketing, merchandising support and seasonal inventory counts.
- Lead by example on loss prevention and health and safety best practices and maintain service desk standards.
Requirements
- Minimum 2 years of experience in a client-facing retail service desk or customer service role.
- Strong communication skills, service orientation and ability to train and coach team members.
- Experience with POS systems, cash handling and transaction accuracy.
- Ability to multitask, manage queues of customers calmly and support both floor and logistics needs.
- Familiarity with shipping, receiving, order fulfillment and inventory processes preferred; comfort using retail technology solutions.
-
Cloud Operations Specialist
5 hours ago
Ottawa, Ontario, Canada Fuel Industries Full-timeCompany DescriptionFuel is the intersection of advertising and entertainment - where enjoyment meets solid business strategy. We marry the best strategists and creative minds with an army of in house experts in the fields of animation, design, film and video production, sound design, music and online programming.What’s it like to work at Fuel? For one...
-
Datacentre Operations Specialist
5 hours ago
Ottawa, Ontario, Canada US Tech Solutions Full-timeResponsibilities: Under the direction of Assistant Director Evergreening and Data Centre Services • Deploy and install hardware into the Bank’s two local datacenters in the National Capital Region. • Coordinate with Service Providers for non-local datacenters. • Under the direction of the Senior resources, troubleshoot hardware installation...
-
Operations Specialist
1 day ago
Toronto, ON, Toronto Census Division, ON; Ontario, Canada Lysander Funds Ltd. Full-time €75,000 - €90,000 TemporaryLysander Funds is an independent Investment Fund Manager headquartered in Toronto with regional offices in Montréal and Vancouver.We offer investment products to investment and mutual fund advisors and their clients with the aim of helping investors reach their long-term financial goals. We have an entrepreneurial culture that values hard work, honesty,...
-
Operations Specialist
1 day ago
Ottawa, ON, Canada brobstongroup.com - Jobboard Full-time €45,000 - €60,000 ContractSummary The Operations Specialist is a store-based role focused on delivering exceptional client service while supporting point-of-sale, cash management, order fulfillment and logistics. The role balances customer-facing support at the service desk with back-of-house responsibilities including picking, packing, and inventory activities. The Specialist helps...
-
IT Operations Specialist
1 day ago
Ottawa, ON, Canada Sustainable Forestry Initiative Full-time €100,329 - €123,694 ContractPosition: Manager, Technology Support and Infrastructure Supervisor: Senior Director, Technical Operations & Reporting Location: Washington, DC (hybrid) or Ottawa, Ontario (hybrid) Status: Temporary (1-year leave coverage), Full-time, Exempt from overtime. Possibility of extension based on funding and performance. --- ABOUT OUR ORGANIZATION: The...
-
Operations Specialist
2 days ago
Ottawa, ON, Canada Harry Rosen Inc. Full-time $27,552 - $28,929 ContractCompany OverviewHarry Rosen is a proudly Canadian retailer of fine menswear with store locations across the nation. Over 70 years of experience has earned us recognition as one of Canada’s Best Managed Companies and a top 10 Canadian corporate culture. Our aim is to develop retail professionals who deliver exceptional service and embody our...
-
Operations Specialist
2 days ago
Windsor, ON, Essex County, ON; Ontario, Canada Sonepar Canada, Inc. Full-timeSelect how often (in days) to receive an alert: For more than a century, Electrozad has been Ontario’s trusted electrical distributor—delivering reliable products, services and solutions for commercial, industrial, and contractor applications. Sesco (founded 1922) established a strong presence across Central & Eastern Ontario, while Electrozad...
-
Operations Specialist
2 days ago
Mississauga, ON, Peel Regional District, ON; Ontario, Canada GTA AirSkip Full-timeGTA AirSkip is a Canadian logistics company specializing in expedited air transportation and end-to-end e-commerce logistics solutions. From air freight and customs clearance to ground transportation and final-mile delivery, we help retailers, e-commerce platforms, freight forwarders, logistics companies, and 3PL partners move shipments efficiently across...
-
Operation Specialist
5 hours ago
Sudbury, ON, Canada, Ontario WM Full-time $50,000 - $56,000 ContractDescriptionWhy WM Canada?People are the driving force behind everything we do. From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada. Whether you're starting your career, growing your expertise or taking the next step into...
-
Surveillance & Operations Specialist
1 day ago
Ottawa, ON, Ottawa Census Division, ON; Ontario, Canada SSi Canada Full-timeWe’re looking for self-directed, smart and passionate people to help us bring solutions to Canadian communities. A company you can call home welcomes you to be yourself from the start and gets you contributing in your best way possible. What are you passionate about? ATTENTION, TROUBLESHOOTERS, AND NIGHT-OWL PROBLEM-SOLVERS! We're on a critical mission...
