Growth-Focused SMB Customer Success Manager

Karbon is seeking an SMB Customer Success Manager to oversee a broad portfolio of SMB accounts, driving adoption and value while reducing churn. You will act as the primary contact for customers, coordinating with support and product teams to ensure satisfaction.The role emphasizes strategic relationship management, data-driven insights, and proactive...

Rokt is seeking a Customer Success Manager to own a book of ecommerce partners and drive expansion while protecting revenue. You will manage relationships end to end, prioritize opportunities, and collaborate with Sales, Product, and Design to deliver outcomes.You will use data to guide decisions, communicate clearly with partners, and thrive in a...

JOB SUMMARY The customer success manager is responsible for managing expectations and communicating with clients, as well as interfacing with various internal and external stakeholders to ensure that work moves smoothly across teams. They support customers as they transition from sales leads to active users of the platform. They work closely with sales and...

PayShepherd envisions a future where heavy industrial sites operate with maximum efficiency and minimal administrative burden. Our strategy focuses on building a comprehensive and user-friendly contractor management platform, fostering better relationships between contractors and clients and ensuring project success.We have an aggressive growth plan and are...

Arsenault is building a world-class Customer Experience practice, and we are looking for driven, talented, and passionate Customer Success Managers to help make it happen. This is a unique opportunity to join on the ground floor, drive tangible impact for customers, and shape our customer success playbook. About Arsenault Arsenault is a full-suite shop...

DescriptionWe are Rokt. We are the global leader in ecommerce, on a mission to make every transaction more relevant. We’ve built our business around the Transaction Moment™, the span from cart to confirmation where customer attention and intent peak, and where more than 90% of a business's ancillary revenue potential sits untapped.The Rokt Brain...

Location: Remote — Canada onlyCandidates must currently reside in Canada and be legally authorized to work in Canada.About KnowHowKnowHow exists to help enterprise networks and growing businesses run better. We build tools that make it easy to create, distribute, and track operational knowledge - so that employees spend less time guessing and more time...

OverviewWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers...

Creating safer workplaces while expanding your commercial impact. We want to create a better working world by building a global network of responsible buyers and suppliers. Veriforce takes the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet. We support our network of hiring...