Manager, E-commerce Category Management

Position Summary

At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work. Did we catch your attention yet? If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada...and have a ton of fun…. then please keep reading

Our Perks

• Fantastic employee discount on all Samsung products
• Competitive Salary and Performance based incentive plan for all levels
• Employer paid Medical and Dental coverage from day one
• Group RRSP plan that helps you save for the future
• Free on-site gym to get your sweat on
• Subsidized Cafeteria; including free Starbucks coffee/latte machine
• Tuition Reimbursement to keep you learning/Access of Samsung U for 24/7 online learning
• Employee Referral program- we want great talent like you
• Virtual Pet Care-to ensure the well-being and health of your beloved furry companions
• Additional Well Being Days for better work life-balance

Role and Responsibilities Essential Duties and Responsibilities

• Sales Strategy & Planning - Accountable for the KPIs, forecasting, management planning & P & L of assigned categories for DtC/Marketplace
• Develop & support short-team and long-term strategies of ecosystem and promotion plans to maximize DtC and Marketplace
• Responsible for managing marketplace product portfolio and merchandising - Create, manage, and optimize listings
• Coordinate marketing for all online marketplaces, including promotional opportunities, pricing optimization and content creation
• Manage all content publishing to ensure quality and accuracy
• Ensure all communications are compliant from an IP, legal & product perspective
• Perform QA on all online product and offer launches
• SECA Product lifecycle management in DTC: Manage 300+ current product sales, 100+ new product launches from all divisions every year (tablet, wearables, PC, APS, etc.), EOL plan, and pricing on B2C and Direct customer(Dropship) and Marketplace
• Collaborate with performance marketing, strategy & planning, operations, customer experience, finance, legal and division sales teams to build tactical product and promotion plans
• Liaise with division PMs to determine competitive pricing and promotional activities of a product category
• Analyze and manage P&L impact of promotions and apply to future planning for a profitable long-term growth
• Understand sales and product marketing strategies of each product group and develop unique ecosystem and relevant DTC sales strategies for different group of products considering their different nature of business and industry
• Work with each division’s PM team and leaders to have overall strategy and objective aligned
• Data management and reporting on daily, weekly and monthly sales insights
• Develop weekly sales forecast by working with different account managers and SCMs
• Create Ad-hoc and regular reports to senior leadership on key plans and results (Product launch, key promotions, major holidays, Promotion ROI, etc.)
• Monitor and analyze sales trend, traffic, conversion, SWOT, ROI, areas of improvement, etc. and report on a regular basis
• Market Research - Total Addressable Market, Market Share, Trends, Competitors Analysis, and more
• Sales initiatives - Generate creative and unique promotion & offers tactics for B2C and Marketplace DTC business based on market research and competitive analytics
• Working with SECA’s direct account managers to generate dropship opportunities and conversion
• Gather all information and requirements regarding all sales initiatives (ie. Product launch, promotion, key sell-out platforms, etc.) then provide timely communications to the operations & SCM teams
• Constantly assess current system and operation limitations and look for areas of sales growth in those areas
• Constantly monitor site readiness and promotion executions to minimize potential customer escalations and negative sales impact
• Define DTC sales target for each division in Marketplace and Direct customer(Dropship) and share with sales division’s PM team and leaders to look for additional opportunities
• Obtain alignments & internal approvals on key activities & processes with all related divisions (sales divisions, finance, service, etc.)
• Lead internal projects (and activities) tracking, reporting and weekly meetings
• Manage sales program