Fundraising Database Officer
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Fundraising Database Officer
Apply for the Fundraising Database Officer role at Doctors Without Borders/Médecins Sans Frontières (MSF) Canada.
This range is provided by Doctors Without Borders/Médecins Sans Frontières (MSF) Canada. Your actual pay will be based on your skills and experience—talk with your recruiter to learn more.
Base pay range
CA$77,744.00/yr – CA$77,744.00/yr
At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.
Responsibilities
- Serve as a subject matter expert, providing additional coaching and training on Raiser’s Edge, LO, Omatic, and ReceipterPro.
- Use the CRM to enhance customer or donor relationships, improve engagement strategies, by serving as a subject matter expert for the Fundraising team.
- Troubleshoot, investigate, and provide resolution options to escalated issues.
- Manage data across the Fundraising systems, ensuring data hygiene by supporting data cleanup projects and championing best practices.
- Monitor the flow of data, finding and reconciling differences between systems.
- Ensure proper functioning of systems and system adherence to business rules.
Qualifications
- Demonstrated experience in database administration and proficiency with query building, importing, exporting and reporting.
- Advanced knowledge of CRM systems (especially Raiser’s Edge), with ability to diagnose and remedy issues.
- Ability to communicate technical information to audiences with differing knowledge of systems, explaining diagnosis of issues, as well possible resolutions.
- Ability to develop, implement, refine, and document processes.
- High proficiency using MS Office software including Word and Excel.
- Knowledge of tax receipting regulation and basic understanding of fundraising and accounting.
- Commitment to MSF Principles and cross-cultural awareness.
- Proficiency in verbal and written English.
Seniority level
Associate
Employment type
Full-time
Job function
Administrative and Quality Assurance
Industries
Non-profit Organizations
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