Bilingual Customer Service Representative in Laval

3 days ago

Moncton NB, Westmorland Comte, NB; Nouveau-Brunswick, Canada Rogers Full-time

Elevate your career as a Bilingual Customer Service Representative in Laval's pipe supply industry. This full-time, on-site role focuses on providing exceptional service to a diverse client base. We are looking for a motivated and experienced individual fluent in both English and French. This position involves answering customer inquiries, processing orders, and resolving service complaints. You'll collaborate with a growing team dedicated to delivering high-quality support while playing a key role in the company’s expansion. Key Responsibilities:

  • Answer customer inquiries via phone and email
  • Process orders, returns, and exchanges efficiently
  • Resolve billing complaints with effective solutions
  • Maintain records of customer interactions and transactions
  • Collaborate with internal departments for smooth service
Requirements:
  • Fluency in French and English is essential
  • Proven customer service expertise and problem-solving skills
  • Proficiency in CRM software and office applications
  • Adaptability to handle multiple tasks simultaneously
  • Demonstrated professionalism in customer interactions
Embrace this opportunity to contribute significantly to a well-established company while enhancing your skills. #J-18808-Ljbffr