Technology Services Manager at AiGC
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Join AiGC as a Technology Services Manager to enhance secure, user-centric tech services. Lead initiatives in cloud, infrastructure, and service desk operations while supporting digital maturity. In this pivotal management role, you will oversee the entire technology services portfolio, including Microsoft 365, cloud solutions, and asset management. With 7–10 years of IT experience, you will drive improvements in service performance and lead a high-performing team, ensuring reliable technology service delivery in a regulated environment. Key Responsibilities:
- Lead end-user computing and service desk operations
- Ensure high-quality, secure technology service delivery
- Drive improvements in usability and user satisfaction
- Manage Microsoft Azure and network services
- Oversee technology asset lifecycle and cost optimization
- Degree in Information Technology or related field
- 7–10 years of progressive IT leadership experience
- Strong experience with Microsoft 365 and Azure
- Proven vendor management skills
- Ability to align IT priorities with business goals