Customer Service Specialist
3 days ago
North Bay ON, Nipissing District, ON; Ontario, Canada
The 401 Group
Full-time
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Free with email or Google
Join 401 Group of Companies as a Customer-Focused Service Advisor in North Bay, Ontario. This role focuses on managing vehicle service processes and enhancing overall customer interactions.
In this role, you will utilize your customer service skills to assist clients with their automotive needs. With at least 1-2 years of experience required, you'll be responsible for inspecting vehicles, preparing repair orders, and ensuring an exceptional service experience. A valid G Driver's License is necessary for this position.
Key Responsibilities
• Listen to customer issues and diagnose service needs
• Confirm warranty and service contract details
• Create estimates based on parts and labor costs
• Document repair orders in the service database
• Provide support and information to customers
Requirements:
• Strong customer service skills required
• 1-2 years of relevant experience preferred
• Automotive knowledge a plus
• Valid G Driver's License required
• Availability for flexible hours, including weekends Drive your success as a Service Advisor with the 401 Group #J-18808-Ljbffr
Key Responsibilities
• Listen to customer issues and diagnose service needs
• Confirm warranty and service contract details
• Create estimates based on parts and labor costs
• Document repair orders in the service database
• Provide support and information to customers
Requirements:
• Strong customer service skills required
• 1-2 years of relevant experience preferred
• Automotive knowledge a plus
• Valid G Driver's License required
• Availability for flexible hours, including weekends Drive your success as a Service Advisor with the 401 Group #J-18808-Ljbffr