General Manager, Performance General Manager, Performance
1 day ago
Yellowknife NT, Region 6 Census Division; Northwest Territories, Canada
Matrix
Full-time
€130,000 Temporary
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Regional General Manager
Type: Full-Time (Permanent)
Leadership and Management
Establish and communicate organizational goals, objectives, and performance expectations.
Promote employee engagement, accountability, and continuous improvement.
Ensure operational efficiency, service quality, and customer satisfaction.
Monitor operational performance and implement initiatives to improve productivity and profitability.
Coordinate resources, schedules, facilities, aircraft, and personnel to meet business objectives.
Safety and Regulatory Compliance
Ensure the Company’s operations comply with all applicable federal, provincial, and local laws, regulations, and standards.
Maintain compliance with Transport Canada regulations, Canadian Aviation Regulations (CARs), and all other applicable aviation requirements.
Support and promote the Company’s Safety Management System (SMS) and safety culture.
Participate in audits, inspections, and regulatory reviews as required.
Financial Management
Develop, manage, and monitor operating budgets.
Oversee revenue generation, expense control, and financial performance.
Customer and Stakeholder Relations
Maintain and develop relationships with customers, suppliers, regulators, airport authorities, strategic partners, and other stakeholders.
Ensure high levels of customer service and client satisfaction.
Manage customer concerns and service issues in a professional and timely manner.
Contribute to strategic planning and long-term business growth initiatives.
Assist in the development and implementation of marketing and customer retention strategies.
Prepare and provide operational, financial, safety, and management reports as required.
Develop and implement policies, procedures, and standards consistent with Company objectives.
Asset and Resource Management
Oversee the effective utilization and protection of Company assets, including aircraft, equipment, facilities, vehicles, and technology.
Comply with all Company policies, procedures, and directives.
Competitive wages and benefits package
Relocation assistance negotiable based on experience
Criminal record check and certified medical exam may be required
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