Strategic Account Manager in Influencer Marketing

3 days ago

Vancouver BC, Greater Vancouver Regional District, BC; British Columbia, Canada Savvy Talent Full-time
Become a key driver of expansion revenue as an Account Manager at a dynamic marketplace connecting brands to content creators. You'll influence vital business strategies while ensuring a stellar client experience.

This is a high-visibility role, directly reporting to the founders and managing customer success across the full lifecycle. Your work will focus on retention strategies, customer upgrades, and implementing solutions based on data-driven insights. Lead a talented team to expand client relationships and grow accounts successfully.



Key Responsibilities
• Drive retention through strong client relationships
• Influence pricing and packaging strategies with data
• Lead Account Management and Customer Success teams
• Develop and implement effective upgrade motions
• Provide reporting on pipeline and retention metrics



Requirements:
• 6+ years in customer success or account management
• 3+ years leading customer-focused teams
• Strong data analysis and communication skills
• Experience in influencer marketing preferable
• Ability to excel in a high-growth environment

Take on a vital role in shaping customer success and driving significant revenue growth in this engaging marketplace setting. #J-18808-Ljbffr