Operations Administrative Assistant

1 week ago
Calgary AB, Calgary Census Division, AB; Alberta, Canada Tri-global Solutions Group Inc. Full-time €39
INTERMEDIATE ADMINISTRATIVE ASSISTANT / APPEALS ASSISTANT (Calgary) Requisition #: R26-3607 (GOAPRDJP00001039) Engagement Type: Contract Rate (CAD): Up to $39.00 per hour / Commensurate with related experience and market competitiveness Term: 6 months (2026-11-02 to 2027-04-30) with 12 month extension available (up to 18-month contract) Standard (Criminal Record Check) Tri-global Solutions Group Inc. is seeking one (1) Intermediate Administrative Assistant / Appeals Assistant (Calgary) to join our talented Service Delivery team at the Ministry of Jobs, Economy, Trade and Immigration (Government of Alberta). PROJECT OVERVIEW The Appeals Commission (the “Commission”) is an administrative tribunal established under the Workers’ Compensation Act as the final level of appeal for worker’s compensation matters in the province of Alberta. an advocate office that operates as an independent program; a medical panels program that facilitates an independent medical panel process; and a secretariat that provides administrative and operational support to all components of the organization. Reporting to the Senior Appeals Assistant, the temporary Appeals Assistant (AA) role is the main point of contact on the day of the appeal hearing. Before the hearing, the AA is solely response for pre-hearing administration. Informed the assigned Appeals Officer of any new submissions or circumstances occuring at the hearing (e.g. last minute submissions provided, requests for travel, changes of address, provisions of a wage loss form to the parties, etc.), Coordinates set up and sharing of teleconference/video conference information with the parties and the panels Instruct parties in how to participate in all formats of hearings – in person, teleconference, video Attends, records hearings hearings, troubleshoots and resolves any process or technical problems Formats and proofs policy and legislation in the draft decision document Provides plain language and other editing feedback to the Hearing Chair Ensures the final decision document is publication ready for uploading on CanLII for public access High School Diploma/GED. (Experience adapting to new business environments business and technical teams, coordinating with vendors, managing stakeholder relationships, and facilitating collaboration to achieve project objectives. (Experience using Microsoft Office Suite tools. (Experience working with clients/stakeholders to identify, gather, document, and analyze business data and process requirements. (Relevant post-secondary education in the area of office administration. Experience with Information Governance, or records management and information management. (Experience with information management concepts, privacy, and security issues relating to ATIA (Access to Information Act) and POPA (Protection of Privacy Act) – previously known as FOIP. (Experience working directly within the Government of Alberta, 1GX (SAP), or a comparable Canadian public-sector ERP environment. (WHY WORK WITH TRI-GLOBAL? Engage in stimulating and captivating projects that push boundaries and keep you constantly motivated. #

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