Alberta Blue Cross Customer Support Manager
3 days ago
Edmonton AB, Edmonton Census Division, AB; Alberta, Canada
Alberta Blue Cross
Full-time
Free with email or Google
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Free with email or Google
Become a Customer Support Manager at Alberta Blue Cross, dedicated to delivering exceptional client service and improving proposal processes within a flexible work environment.
In this multifaceted role, you will engage with both clients and internal teams to ensure seamless administration of new business opportunities. You'll play a vital role in maintaining accurate records, processing enrolments, and building positive relationships. Your proactive approach will enhance operational workflow while ensuring the highest standards of service.
Key Responsibilities
â€
¢ Manage quote entry and proposal document preparation â€
¢ Oversee enrolments and administrative transactions â€
¢ Collaborate with team members for efficient operations â€
¢ Respond to stakeholder inquiries promptly and professionally â€
¢ Identify improvements for operational efficiency
Requirements:
â€
¢ Minimum of 2 years of relevant experience â€
¢ Post-secondary education in Business Administration preferred â€
¢ Strong proficiency in Microsoft Office and multitasking â€
¢ Excellent organization and time-management skills â€
¢ Commitment to professional development and learning Leverage your administrative strengths and customer service expertise in a role that prioritizes excellence with Alberta Blue Cross. #J-18808-Ljbffr
Key Responsibilities
â€
¢ Manage quote entry and proposal document preparation â€
¢ Oversee enrolments and administrative transactions â€
¢ Collaborate with team members for efficient operations â€
¢ Respond to stakeholder inquiries promptly and professionally â€
¢ Identify improvements for operational efficiency
Requirements:
â€
¢ Minimum of 2 years of relevant experience â€
¢ Post-secondary education in Business Administration preferred â€
¢ Strong proficiency in Microsoft Office and multitasking â€
¢ Excellent organization and time-management skills â€
¢ Commitment to professional development and learning Leverage your administrative strengths and customer service expertise in a role that prioritizes excellence with Alberta Blue Cross. #J-18808-Ljbffr