Automotive Parts Customer Service Specialist
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Key Responsibilities
Greet retail customers and assist with merchandise selection Answer calls, look up parts, and quote prices Maintain cash drawers and process customer transactions Process returns, exchanges, and customer complaints Stock shelves, update planograms, and complete inventory tasks
Requirements:
Provide outstanding, friendly, professional customer service Quickly match alphanumeric sequences accurately Multitask with phone and in-store customers Automotive parts, cataloging, sales, or service familiarity desired ASE certification or Spanish fluency desired Use automotive parts knowledge, accurate service, and customer care to support O'Reilly Auto Parts retail and installer customers.
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